Instant Download HP : HP2-H33 Questions & Answers as PDF & Test Engine
Updated: Sep 12, 2026
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HP HP2-H33 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Process and Strategies | - Sales methodologies for ServiceOne engagements - Handling objections and closing deals |
| Topic 2: Selling HP PPS ServiceOne Services | - Positioning and articulating service value to customers - Identifying customer needs and qualifying opportunities |
| Topic 3: HP PPS ServiceOne Services Overview | - Value proposition of HP PPS services - HP ServiceOne Services portfolio and offerings |
| Topic 4: HP PPS Services Implementation Concepts | - Care Pack and Contractual service features - ServiceOne service lifecycle and delivery |
HP Selling HP PPS ServiceOne Services Sample Questions:
When is the best time to propose HP Contractual Services for hardware already covered with HP Next Business Day Onsite Care Pack Service?
- A. Upon expiration of a service engagement
- B. Any time during the hardware lifecycle
- C. At the time of the HW purchase
- D. Prior to the HW purchase
How should you counter the following objection?
"The standard warranty is sufficient."
- A. HP Care Packs allow you to choose from various options that best suit your needs.
- B. HP Care Packs expedite repairs to reduce downtime.
- C. With HP Care Packs, HP dispatches trained technicians with genuine parts, within the agreed time
- D. HP Care Packs give you predictability and greater control on TCO.
HP Travel Risk Care Pack Service provides which benefit to the end-user?
- A. An HP technician onsite next business day
- B. 24 hour coverage, including holidays
- C. Availability in over 150 countries
- D. Accidental Damage Protection
What is true about HP Standard Contractual Services?
- A. Each HP Standard Contractual Services agreement is linked to one hardware serial number.
- B. The HP Standard Contractual Services are annual services for multiple products on one agreement.
- C. HP Standard Contractual Services are prepaid annual service packages typically sold at the point of hardware sale.
- D. HP standard Contractual Services can provide special customer delivery requirements, such as project management.
According to the Gartner PC and Printer services worldwide heat map 2013-2016, what percent of the total addressable market is an HP PPS Services opportunity?
- A. 58%
- B. 18%
- C. 92%
- D. 32%
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