Exam Name: Managing Microsoft Teams
Certification Provider: Microsoft
Corresponding Certification: Microsoft 365 Certified
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Microsoft MS-700 Exam Syllabus Topics:
| Topic | Details |
|---|---|
Plan and configure a Microsoft Teams environment (35-40%) | |
Plan and configure network settings for Microsoft Teams | - calculate network bandwidth capacity for Microsoft Teams voice, video, meetings and Live Events - analyze network usage by using Network Planner - specify requirements for outbound network ports and protocols for Microsoft Teams -determine WAN optimizer, proxy, and load balancer recommendations for Microsoft Teams - configure Tenant Data Upload in Microsoft Call Quality Dashboard - configure reporting labels for Microsoft Teams -assess network readiness by using Microsoft 365 network connectivity test and dashboard - configure QoS port range and DSCP markings |
| Identify licensing requirements for Microsoft Teams | - identify required licensing for compliance features - identify appropriate licensing for advanced lifecycle management of teams - identify appropriate licensing for guest access - identify appropriate licensing for calling, Phone System, and resource accounts - identify appropriate licensing for Microsoft Teams Rooms and Common Area Phones - identify appropriate licensing for apps in Microsoft Teams |
| Plan and configure security and compliance settings for Microsoft Teams | - plan alerts for Microsoft Teams - choose appropriate administration roles - plan threat policies - plan and configure retention policies - plan and configure sensitivity labels - plan Data Loss Prevention (DLP) policies - plan for conditional access and MFA for Microsoft Teams - plan information barrier policies |
| Plan and implement governance and lifecycle management for Microsoft Teams | - plan and manage Microsoft Teams preview features with Microsoft Teams update policies - create and manage policy packages in Microsoft Teams - plan policy assignment for users and groups - set up policies for Microsoft 365 Groups creation - configure an expiration policy for Microsoft 365 groups - configure a naming policy for Microsoft 365 Groups - archive, delete, or unarchive one or more teams - restore or troubleshoot deletion of one or more Microsoft 365 Groups - manage Azure AD access review for members and guests - perform bulk user operations with PowerShell |
| Configure and manage external and guest users | - configure SharePoint and OneDrive organizational level sharing settings - manage external file sharing setting for OneDrive users - manage external file sharing setting for SharePoint sites - manage external access-federated domains - manage guest users for Microsoft Teams from the Microsoft Teams Admin Center - configure guest access to Microsoft Teams from Azure AD admin center - allow or prevent owners from adding guests - configure guest access to a specific team - remove guests |
| Configure and manage Microsoft Teams devices | - configure Microsoft Teams for VDI - manage configuration profiles - manage Microsoft Teams device tags - manage device settings and firmware - provision and configure remote sign-in for new devices |
Manage chat, teams, channels, and apps (25-30%) | |
| Create and manage teams | - create teams - manage privacy levels for a team - create a team from a default or custom template - create a team from existing resources - plan and manage org-wide teams - add and remove users in a team - assign and modify user roles in a team - configure dynamic membership |
| Plan and manage channels | - plan for channel types - create channels - manage Microsoft Teams channel settings - create and manage Microsoft Teams policies for private channels - manage private channel membership |
| Manage chat and collaboration experiences | - create and manage messaging policies - configure email integration from Microsoft Teams settings - manage cloud file storage options - choose an appropriate coexistence mode |
| Manage apps for Microsoft Teams | - manage Org-wide app settings - create and manage app permission policies - create and manage app setup policies - add apps, connectors, tabs, and messaging extensions to a team - customize the app store - publish and configure a custom app to Microsoft Teams |
Manage calling and meetings (15-20%) | |
| Manage meeting experiences | - configure meeting settings - create and manage meeting policies - create and manage conference bridges - configure live events settings - create and manage live events policies |
| Manage phone numbers | - evaluate when to use Calling Plan versus Direct Routing - plan and configure emergency services - add, change, or remove an emergency address for your organization -provision and manage organizational phone numbers for users, services, and conferencing bridges - assign, change, or remove a phone number for a user - assign a phone number to a resource account |
| Manage Phone System for Microsoft Teams | - create and manage call park policies - create and manage calling policies - create and manage caller ID policies - manage user voice settings - create and manage dial plans - interpret a dial plan - identify potential issues by using the Health Dashboard for Direct Routing - create and manage resource accounts - create and manage call queues - create and manage auto attendants |
Monitor and troubleshoot a Microsoft Teams Environment (10-15%) | |
| Monitor and report on a Microsoft Teams environment | - monitor and report on voice and meeting quality - report on user adoption, including Productivity Score, team usage, app usage, active users, and per-meeting metrics - monitor and report on creation and deletion of teams - monitor and report on guest access |
| Troubleshoot audio, video, and client issues | - troubleshoot chat and presence issues - identify, collect, and interpret client logs - troubleshoot issues by using Call Analytics - troubleshoot Microsoft Teams sign-in issues by using Azure AD sign in logs - identify potential issues by using Call Quality Dashboard |
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/ms-700
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