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HP Delta - Selling HP Printing and Personal Systems Hardware Sample Questions:

1. Which HP business notebook would you recommend for an executive who needs constant connectivity and enterprise features?

A) HP EliteBook 1000
B) HP 200 Notebook
C) HP ElitePad 900
D) HP Z1 Workstation

2. A customer tells you that they knocked over a glass of water onto their Notebook and need a replacement, as is not working anymore. Which feature should you turn into a benefit for the customer?

A) HP DisplaySafe frame
B) spill resistant keyboard
C) business-rugged magnesium chassis
D) HP DuraFinish

3. In an HP study it was shown that IT support staff can reduce the hours spent working on print drivers by as much as 50% and achieve what decrease in manpower to integrate printers?

A) 35%
B) 55%
C) 75%
D) 95%

4. Which HP tool would you recommend to your customer to ensure that their workstation ISV software and the graphics driver are compatible and optimally tuned?

A) HP Insight Manager
B) HP Application Performance Management
C) HP Performance Advisor
D) HP IT Performance Suite

5. Which HP solution replaces the BIOS boot block if a virus corrupts the notebook?

A) HP ProtectTools
B) HP Sure Start
C) HP Device Manager
D) HP Page Lift

Solutions: