[Q66-Q82] Get Special Discount Offer on C-FSM-2211 Dumps PDF [UPDATED Jan-2024]

Get Special Discount Offer on C-FSM-2211 Dumps PDF [UPDATED Jan-2024]

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SAP C-FSM-2211 Exam Syllabus Topics:

Topic	Details
Topic 1	Know the main architectural components as well as the basic features of the administration module Explain the entire end-to-end execution steps starting from consumer self-service
Topic 2	Explain the basic concept of Crowd service Explain the features of mobile Field Service Management application and know how to accept
Topic 3	Outline the use cases of Smartforms and how to create and use them Explain the basic concepts of integration between SAP Field Service Management
Topic 4	Explain where to find analytic reports in SAP Field Service Management Outline the features of Planning and Dispatching and know how to create and assign a service call
Topic 5	Mobile SAP Field Service Management application Know the advantages of using business rules and how to apply them for different use cases

 

NEW QUESTION # 66
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.

• A. It is used to change Smartform mode from development to active.
• B. It is used to hide a Smartform from the mobile device.
• C. It is used to hide specific chapters.
• D. It is used to hide specific elements.

Answer: C,D

NEW QUESTION # 67
You scan a QR code paired with self-service and you are NOT allowed to request service for the equipment.
What is missing?

• A. The equipment is reported as Operational.
• B. The equipment does NOT have Moment-Sets.
• C. The equipment does NOT have an external ID.
• D. The equipment has NO previous history.

Answer: B

NEW QUESTION # 68
What is the first step a technician needs to take to add a Smartform within SAP Field Service Management Mobile App. Choose the correct answer.

• A. Select a record from the linked object
• B. Select whether is mandatory
• C. Select a Template
• D. Select a linked object

Answer: C

NEW QUESTION # 69
Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.

• A. Perform system monitoring.
• B. Define service workflows.
• C. Maintain session configuration.
• D. Edit Smartform templates.

Answer: B,C

NEW QUESTION # 70
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

• A. Business Partner
• B. Service Call
• C. Equipment
• D. Service Contract
• E. Activity

Answer: C,D,E

NEW QUESTION # 71
In which scenario of service engagement does SAP Field Service Management primarily provide capabilities to complement the SAP Service Cloud portfolio?

• A. No touch
• B. E-mail interaction
• C. Video chat
• D. High touch

Answer: D

NEW QUESTION # 72
What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.

• A. Main and accent colors
• B. Landing page
• C. Menu icons
• D. Portal logo
• E. Portal background image

Answer: A,D,E

NEW QUESTION # 73
What needs to be done to view the activity on the mobile device? Note: There are 2 correct answers to this question.

• A. The activity has to be assigned to the technician
• B. The activity needs to be in status finished
• C. The service call needs to be assigned
• D. The dispatcher needs to release the assignment

Answer: A,D

NEW QUESTION # 74
Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management?
Note:There are 2 correct answers to this question.

• A. Outage Protection
• B. Hardware redundancy control
• C. Sophisticated Cloud Service Firewall
• D. SSL-Encrypted cloud communication

Answer: C,D

NEW QUESTION # 75
Which is the recommended browser for screen configuration tool? Choose the correct answer.

• A. Microsoft Edge
• B. Internet Explorer
• C. Firefox
• D. Google Chrome

Answer: D

NEW QUESTION # 76
Which objects can you approve using the Time and Material journal? Note: There are 3 correct answers to this question.

• A. Efforts
• B. Work time
• C. Mileage
• D. Quotation
• E. Expenses

Answer: A,C,E

NEW QUESTION # 77
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

• A. Import queries.
• B. Use pre-assembled reports.
• C. Modify an existing query or create a new query.
• D. Use pre-assembled queries.

Answer: C,D

NEW QUESTION # 78
What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

• A. You can use it to select an object from a list.
• B. You can link two picker elements together.
• C. You can link picker and attachment elements together.
• D. You can use it to pick PNG files.

Answer: A,B

NEW QUESTION # 79
Which of the following is a mandatory field when you create a Smartform template?

• A. Label
• B. Version
• C. Description
• D. Category

Answer: D

NEW QUESTION # 80
As an administrator, you can maintain settings at different levels within an account. Which statements explain how you apply these settings? Note: There are 2 correct answers to this question.

• A. You apply account-level settings to a specific database.
• B. You apply company-level settings to a specific database.
• C. You apply company-level settings to all databases.
• D. You apply account-level settings to all databases.

Answer: B,D

NEW QUESTION # 81
How would a field service technician update the service assignment status?

• A. By setting the relevant workflow step
• B. By navigating to the address on the service assignments
• C. By adding a checklist
• D. By opening the service assignments

Answer: A

NEW QUESTION # 82
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