Exam Name: Process Automation Accredited Professional
Certification Provider: Salesforce
Corresponding Certification: Accredited Professional
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Updated: Sep 16, 2026
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Salesforce AP-221 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Salesforce Automation Overview | - Automation use cases and business process design principles - Declarative automation tools overview (Flow, approval processes, legacy tools) |
| Debugging and Best Practices | - Flow debugging and error handling - Performance considerations and governance |
| Flow Builder Fundamentals | - Screen Flows and Record-Triggered Flows - Flow elements, variables, and data handling |
| Business Process Automation Implementation | - Record updates, assignments, and automation orchestration - Approvals and approval automation design |
Salesforce Process Automation Accredited Professional Sample Questions:
In which three ways can a flow designer distribute flows that involve user interaction?
- A. Flow actions
- B. Lightning pages
- C. Microservice Frame
- D. Custom Lightning web components
- E. Field Portal Mobile App
Correct Answer: A,B,D 🗳️
An Administrator at Universal Containers (UC) is configuring a Screen Flow where the end user will make a selection. Which resource should the Administrator use?
- A. Decision Outcome
- B. Variable
- C. Dependent picklist
- D. Choice
Correct Answer: D 🗳️
Which tools are included with the Lightning Flow product?
- A. Lightning Experience and Flow Builder
- B. Process Builder, Flow Builder, and Approvals
- C. Lightning App Builder and Process Builder
- D. Process Builder and Flow Builder
Correct Answer: D 🗳️
Which three Screen Flow components are provided by Salesforce?
- A. Phone number
- B. MIME Image
- C. File Upload
- D. URL
- E. Animations
Correct Answer: A,C,D 🗳️
When using a Decision element, what does a flow do if no outcome conditions are met?
- A. It ends with no action taken.
- B. It takes the path for the default outcome.
- C. Provide a Screen element where users can verify entered values, make corrections, and proceed.
- D. It fails and sends the Administrator an email.
Correct Answer: B 🗳️
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