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Salesforce AP-221 Exam Syllabus Topics:

SectionWeightObjectives
Flow Basics17%- Flow types: record-triggered, scheduled, autolaunched, screen flows
- Select appropriate automation tool based on requirements
- Use cases and differences between Flow Builder, Process Builder, Workflow Rules, and Approvals
Testing, Distribution, and Monitoring22%- Monitor, debug, and handle errors and exceptions
- Distribution options: buttons, actions, APIs, schedules
- Create test cases and validate automation behavior
- Flow interviews, logs, and performance optimization
Use Cases and Integration27%- Apply automation to sales, service, and community scenarios
- Data handling, mapping, and validation in automation
- Reusable patterns and scalable automation design
- Integrate with external systems, platforms, and APIs
Tools and Best Practices34%- Automation best practices, governance, and security
- Capabilities, limitations, and components of automation tools
- Design, build, and configure Flows, Approvals, and Orchestrations
- Migrate from Process Builder and Workflow Rules to Flow

Salesforce Process Automation Accredited Professional Sample Questions:

1. Which process must be automated using Flow Builder?

A) Whenever deletion of records is involved.
B) Whenever posting to Chatter is involved.
C) Whenever time-based actions are involved.
D) Whenever outbound messages are involved.


2. What are the three best practices when using Flow Builder?

A) Build flows in a test environment.
B) Save early and often.
C) Give users the flexibility to alter the flow or screen path for subsequent users.
D) Avoid accessing external objects after DML operations in a transaction.
E) Make database updates in bulk at the end of the flow.


3. Universal Containers would like to leverage a custom Heroku app to update Salesforce records. How can the Administrator accomplish this by leveraging declarative tooling?

A) Leverage Change Data Capture and Record-Triggered Flow to handle outbound and inbound calls and DML
B) Configure outbound message to call Heroku directly
C) Create a Flow to call the Heroku endpoint directly
D) Scheduled Flow with Apex Action


4. Which three of the following are the key components to build a process in Process Builder?

A) Scheduler
B) Criteria Node
C) Trigger
D) Timer
E) Action


5. What are the two key considerations in integrating External Services in flows?

A) OpenAPI 2.0 schema, YAML format is supported
B) OpenAPI 1.0 JSON schema format is supported
C) External Services cannot be edited from within a flow.
D) There is a limit on the number of External Service registrations per org.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: A,D,E
Question # 3
Answer: A
Question # 4
Answer: B,C,E
Question # 5
Answer: A,D

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