Instant Download Nortel : 920-118 Questions & Answers as PDF & Test Engine
Updated: Sep 01, 2026
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Nortel 920-118 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Call Handling & Agent Management | - Agent configuration
|
| Maintenance & Troubleshooting | - Operational maintenance
|
| Call Center Architecture (Symposium / TAPVAgent) | - Symposium Call Center Components Overview
|
| Installation & Deployment | - System setup
|
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