Instant Download Nortel : 920-130 Questions & Answers as PDF & Test Engine
Updated: Sep 06, 2026
No. of Questions: 57 Questions & Answers with Testing Engine
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Nortel 920-130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: System Overview & Architecture | 20% | - System architecture and server roles - Symposium Express Call Center 4.2 components - Hardware and software requirements |
| Topic 2: Installation & Configuration | 25% | - License management - Integration with Meridian 1/CS1000 - Server installation and setup - Database configuration |
| Topic 3: Call Routing & Management | 25% | - Skill-based routing - Vector Directory Numbers (VDNs) - Agent configuration and login - Vector commands and scripting |
| Topic 4: Maintenance & Troubleshooting | 15% | - Common issues and resolution - System logs and alarms - Performance tuning - Upgrades and patches |
| Topic 5: Administration & Reporting | 15% | - System administration tools - Historical reporting and statistics - Backup and restore procedures - Real-time monitoring |
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