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IBM 000-586 Exam Syllabus Topics:

IBM Case Manager V5.1 Sample Questions:

1. Which Case Manager API allows an application to create a case, update case properties, add a document to a case, and add a folder in a case folder?

A) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
B) IBM Case Manager REST API (CASEREST)
C) Content Engine REST API (P8CEREST)
D) Process Engine REST API (P8BPMREST)

2. What is the key difference between case management and business process management?

A) Cases tend to be predictable and rely on system control or business rule based control flow.
B) Cases may not always involve human participation, while a business process solution always require human interaction.
C) The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem.
D) In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process.

3. A solution designer builds a solution and uses the split case functionality. After the solution is deployed, the solution designer is asked to generate a list of all cases that were split along with the cases related to the split case. Which API would be used to generate such a list?

A) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
B) Process Engine Java API
C) IBM Case Manager REST API (CASEREST)
D) CE_Operations

4. There are two recommended methods used to copy a solution : Case Manager Builder and what other tool?

A) IBM Case Manager Administration Client
B) IBM Content Engine API
C) IBM FileNet Enterprise Manager
D) IBM FileNet Workplace XT

5. Which statement is correct about a Reset Test Environment in ICM?

A) It deletes all solutions in the Design Object Store only.
B) It re-initializes the Target Object Store by removing all case objects. All deployed solutions remain in the Target Object store for continued testing.
C) It deletes all solutions in the Design Object Store and deletes then re-creates the Target Object store and re-initializes the Process Engine region.
D) It deletes then re-creates target object store and re-initializes the Process Engine region. It does not change the Design Object store.

Solutions: