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IBM 000-586 Exam Syllabus Topics:

IBM Case Manager V5.1 Sample Questions:

1. When working with Real Time Monitor, which statement regarding dimensions is true?

A) Dimensions indicate how long a data element is.
B) Dimensions represent the rows in a table.
C) Dimensions use cubes to represent data in a query.
D) Dimensions are ranked orders of related data.

2. What is a reason to use IBM BPM within the context of an ICM Solution?

A) To provide document management capabilities within ICM.
B) To provide web service choreography for transactions among applications.
C) To provide an integration to Lotus Forms.
D) To provide messaging integration via case properties.

3. What can IBM Content Analytics be used for? (Choose two.)

A) See which words and phrases occur frequently in many cases.
B) Discover unexpected correlations between words and phrases.
C) Get data on the average time to complete business tasks during a specific time interval.
D) Reporting on cases and tasks that are currently active.
E) Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.

4. When creating a new solution from a template, how long should the new solution name be?

A) Less than 58 characters
B) Less than 999 characters
C) Greater than 8 characters
D) Any length

5. What utility is used to create the run time solution in a development environment?

A) Case Manager Administrator Client
B) Case Manager Builder
C) FileNet Enterprise Manager
D) FileNet Deployment Manager

Solutions: