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IBM C2070-586 Exam Syllabus Topics:

IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

1. A solution designer is given the following reporting requirements for an ICM solution. 1. An external application would like to generate a report of all ICM task objects for cases. 2. The external application would like to use a REST based API to integrate with ICM. Which API should the solution designer recommend?

A) Process Engine Web Services API (PEWS)
B) IBM Content Management Interoperability Services (CMIS) for FileNet Content Engine
C) IBM Case Manager REST API (CASEREST)
D) Process Engine REST API (P8BPMREST)

2. What are the tasks types in ICM?

A) Repeatable tasks, optional tasks, discretionary tasks, and event driven tasks.
B) Repeatable tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
C) Document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.
D) Repeatable tasks, document arrival tasks, optional tasks, inclusive or exclusive sets of tasks, discretionary tasks, and event driven tasks.

3. Which application is used to modify the Case Monitor data stream objects when exposing a case property to a Cognos Real-time Monitoring dashboard?

A) Process Configuration Console
B) Cognos Real-time Monitoring Dashboard
C) Cognos Real-time Monitoring Workbench
D) Case Manager Builder

4. What is the key difference between case management and business process management?

A) Cases tend to be predictable and rely on system control or business rule based control flow.
B) Cases may not always involve human participation, while a business process solution always require human interaction.
C) The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem.
D) In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process.

5. How are the instance of a case and its' associated content objects represented in Content Engine?

A) The case custom object, task objects, comment objects, and document objects.
B) The case folder object, task objects, task step objects, document objects, comment objects, and audit history objects.
C) The case type object, case folder object, task objects, document objects, and comment objects.
D) The case folder object, task objects, comment objects, document objects, and audit history objects.

Solutions: