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Salesforce Certified Administrator exam is a comprehensive test that covers multiple topics related to Salesforce administration. Salesforce-Certified-Administrator exam consists of 60 multiple-choice questions that need to be completed in 105 minutes. The questions are divided into different sections, each with a specific weightage, such as user setup, security and access, standard and custom objects, data management, and workflow automation. Salesforce-Certified-Administrator exam is computer-based and can be taken online or in-person at a proctored testing center.
Salesforce Salesforce-Certified-Administrator Exam Syllabus Topics:
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NEW QUESTION # 136
Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.
Which two ways can the marketing users now access converted leads for editing?
Choose 2 answers
- A. Find them in the global search result.
- B. Search the Recent Records component on the homepage.
- C. Use the Data Import Wizard,
- D. Utilize a list view where lead status equals Qualified.
Answer: D
NEW QUESTION # 137
The Administrator at Universal Container wants to add branding to salesforce.
Which two considerations should the administrator keep in mind?
Choose 2 Answers
- A. Chatter external users see the built-in Lightning theme only.
- B. Up to 150 custom themes can be created, modified, or cloned from the built-in themes.
- C. Themes apply to salesforce classic and to the salesforce mobile app.
- D. Only one theme can be active at a time, and a theme applies to the entire org.
Answer: A,D
Explanation:
Explanation
Themes are a way to customize the look andfeel of Salesforce by changing the colors, images, and logos that appear on Lightning Experience pages. However, there are some limitations and considerations when using themes, such as: only one theme can be active at a time, and a theme applies to the entire org; themes apply only to Lightning Experience and do not affect Salesforce Classic or the Salesforce mobile app; up to 300 custom themes can be created, modified, or cloned from the built-in themes; Chatter external users see the built-in Lightningtheme only and cannot see custom themes.
References:https://help.salesforce.com/s/articleView?id=sf.themes_overview.htm&type=5
NEW QUESTION # 138
Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?
- A. Chatter Unlisted Group
- B. Chatter Stream.
- C. Chatter Recommendations.
- D. Chatter Broadcast Group
Answer: D
NEW QUESTION # 139
The administrator at cloud kicks is trying to debug a screen flow that create contacts. One of the variables in the flow is missing on the debug screen.
What couldcause this issue?
- A. The available for output checkbox was unchecked.
- B. The available for input checkbox was unchecked.
- C. The field type is unsupported by debugging.
- D. The flow is an inactive version
Answer: B
Explanation:
Explanation
To debug a screen flow that createscontacts, one of the possible causes for a variable missing on the debug screen is that the available for input checkbox was unchecked for that variable. This means that variable cannot be set by external sources such as debug inputs or URL parameters. Tofix this issue, check this checkbox for any variable that needs to be set externally. The flow version or field type does not affect variable availability for input. The available for output checkbox only affects whether variables can be passed out of flows or subflows. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_variables.htm&type=5https://help.salesforce.com/s/arti
NEW QUESTION # 140
Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type.
When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.
What should an administrator use to accomplish this?
- A. Validation rule
- B. Workflow rule
- C. Before Save flow
- D. Required fields
Answer: A
Explanation:
Explanation
A validation rule is a feature that allows administrators to define criteria for data entry or import operations and display an error message when those criteria are not met. For example, a validation rule can require users to select a product type or check a needs review box when saving an opportunity by using an OR function that evaluates both fields. If neither field is populated, then the validation rule will prevent users from saving records with an error message.
References:https://help.salesforce.com/s/articleView?id=sf.fields_about_validation_rules.htm&type=5
NEW QUESTION # 141
AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.
What should the administrator configure to make it easier for teams to collaborate with the same customer?
- A. Enable account teams and show the users how to set up a default account team.
- B. Propose the users manually share all their accounts with their teammates.
- C. Enable and configure standard opportunity teams with splits.
- D. Create a queue for each team and assign account ownership to the queue.
Answer: A
NEW QUESTION # 142
An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records.
What should the administrator do to meet this requirement?
- A. Create and assign a custom profile with Delete access removed for each object.
- B. Give the user View all access and assign them to the highest role in the role hierarchy.
- C. Create and assign a permission set thatincludes Read, Create, and Edit access
- D. Assign the standard System Administrator profile to the analytical user.
Answer: A
Explanation:
Explanation
A custom profile is a profile that can be created and customized by administrators to define what users can see and do in Salesforce based on their job function or role. It can be used by Cloud Kicks to giveread, create, and edit access for objects and restrict users from deleting any records by creating and assigning a custom profile with delete access removed for each object in the object settings. Assigning the standard system administrator profile to analytical user, giving user view all access and assigning them to highest role in role hierarchy, or creating and assigning permission set that includes read, create, and edit access are not solutions for giving read, create, and edit access for objects andrestricting users from deleting any records; they either give too much access or do not remove delete access.
References:https://help.salesforce.com/s/articleView?id=sf.users_profiles.htm&type=5
NEW QUESTION # 143
The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.
What should administrator use to fulfill the requirement?
- A. Delegated Administrator
- B. Approval history related list
- C. Delegated approver
- D. Two step Approval process
Answer: C
Explanation:
Explanation
Delegated approver is a feature that should be used to fulfill this requirement. Delegated approver allows users to delegate their approval authority to another user for a specified period of time, such as when they are out on vacation. Users can specify which approval requests they want to delegate and who they want to delegate them to. References: https://help.salesforce.com/s/articleView?id=sf.approvals_delegate.htm&type=5
NEW QUESTION # 144
Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?
- A. Dependent Picklists.
- B. Predefined field Values.
- C. Global Value Picklists
- D. Validation rules.
Answer: D
NEW QUESTION # 145
Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What Should the administrator Configure to meet this requirement?
- A. Create a quick action.
- B. Create a new approval process.
- C. Create a new sales process.
- D. Create a new Opportunity product.
Answer: C
NEW QUESTION # 146
An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.
What could cause this issue?
- A. The Username is a fake email address.
- B. The Username is already in use.
- C. The Username is not a corporate email address
- D. The username is less than 80 characters.
Answer: B
Explanation:
Explanation
One of the possible reasons why an administrator is unable to add a new user in Salesforce is that the username is already in use by another user in any Salesforce org. Usernames must be globally unique across all Salesforce orgs, so the administrator needs to choose a different username for the new user.
References:https://help.salesforce.com/s/articleView?id=sf.users_add.htm&type=5
NEW QUESTION # 147
Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.
Which three options should the administrator use to address this need?
Choose Three answers
- A. Enable guided selling.
- B. Configure Opportunity Path.
- C. Use Validation Rules.
- D. Mark fields required on the page layout.
- E. Use Flow to mark fields required.
Answer: A,C,D
Explanation:
Explanation
Guided selling, validation rules, and required fields on the page layout are three options that can be used to ensuresales reps fill out key fields when working on an opportunity through the process. Guided selling allows administrators to add prompts and guidance at each stage of the path to help reps move forward with confidence. Validation rules allow administrators to enforce data quality and business logic by preventing reps from saving records that do not meet certain criteria. Required fields on the page layout allow administrators to make certain fields mandatory for reps to enter before saving records. Configuring opportunity path can help reps visualize and update key fields at each stage, but it does not make them required or prevent them from moving forward without entering them. Using flow to mark fields required is not possible because flows cannot modify page layouts or field properties. References:
https://help.salesforce.com/s/articleView?id=sf.path_guided_selling.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5https://help.salesforce.com/s/article
NEW QUESTION # 148
Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.
Which feature meets this requirement?
- A. Big Deal Alerts
- B. Performance chart.
- C. Activity Timeline.
- D. Key Deals
Answer: A
Explanation:
Explanation
Big Deal Alerts are notifications that are sent to users when an opportunity reaches a certain amount, probability, or stage. They can be configured by administrators to alert sales reps or managers when they have a high likelihood of winning a big deal. Key Deals are a feature of Einstein Opportunity Scoring that shows the top opportunities based on their score and stage, but they do not send notifications. Activity Timeline is a component of Lightning Experience that shows the past and upcoming activities related to a record, but it does not notify users of big deals. Performance chart is a type of report chart that shows how well users or teams are performing against their goals, but it does not alert users of big deals. References:
https://help.salesforce.com/s/articleView?id=sf.forecasts3_big_deal.htm&type=5
NEW QUESTION # 149
Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.
Which Feature Should an administrator use to fulfill this request?
- A. Dependent Picklists.
- B. Predefined field Values.
- C. Global Value Picklists
- D. Validation rules.
Answer: D
Explanation:
Explanation
Validation rules are a way to enforce data quality and business logic by preventing users from saving records that do not meet certain criteria. They can be used to require users to follow the status values as they are on the path and prevent them from reverting the case back to a previous status by using formulas that compare the old and new values of the status field. Global value picklists are a way to create and maintain picklist values that can be shared across multiple fields, but they do not enforce any logic or order on the values. Predefined field values are a way to set default values for fields on path settings, but they do not prevent users from changing them later. Dependent picklists are a way to filter the values of one picklist based on the value of another picklist, but they do not prevent usersfrom going back to a previous value.
References:https://help.salesforce.com/s/articleView?id=sf.validation_rules.htm&type=5
NEW QUESTION # 150
Universal Containers (UC) customers have provided feedback that their support cases are not being responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.
which feature should an administrator configure to meet this requirement?
- A. Case Scheduled Reports.
- B. Case Escalation Rules.
- C. Case Assignment Rules.
- D. Case Dashboard Refreshes.
Answer: B
Explanation:
Explanation
Case escalation rules are a way toautomatically escalate cases that meet certain criteria, such as being open for more than a specified time or having a certain priority. Escalation rules can assign cases to a different owner or queue and send email notifications to the support manager orother recipients.
References:https://help.salesforce.com/s/articleView?id=sf.case_escalation.htm&type=5
NEW QUESTION # 151
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Earning the Salesforce Certified Administrator certification can have several benefits for professionals. Firstly, it can help them stand out in the job market and increase their career prospects. Secondly, it can demonstrate their expertise in using the Salesforce platform, which can enhance their credibility and reputation among peers and clients. Finally, it can provide them with access to a community of Salesforce professionals and resources, which can help them stay up-to-date with the latest developments in the field.
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