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Avaya 72300X Exam Syllabus Topics:
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NEW QUESTION 46
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In Avaya Session Border Controller for Enterprise (SBCE) GUI, navigate to Global Profiles > Server Configuration > Edit the Session Manager server entry to set "Overwrite Domain Name."
- B. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- C. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- D. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
Answer: C
NEW QUESTION 47
You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A. Export the SBCE identity certificate and import it into SM.
- B. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.
- C. Add the Certificate Authority certificate into the TLS profile Peer Verification List.
- D. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
Answer: B,C
NEW QUESTION 48
Avaya currently uses the online tool called Avaya Diagnostic Methodology (ADM) for partners to raise trouble tickets and receive assistance, and expects customers/partners to have performed the following tasks before raising a trouble ticket.
1. Clearly stated the problem.
2. Detailed the findings.
3. Clarified the problem.
When they receive the trouble ticket, what is the next step in the diagnostic methodology that Avaya Tier 3 support will perform?
- A. Identify a patch to fix the problem.
- B. Implement a solution.
- C. Determine the cause.
- D. Update the Knowledge Management database.
Answer: C
NEW QUESTION 49
What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)
- A. Enable traceSBC with the STUN/TURN option enabled.
- B. Enable traceFW with the STUN/TURN option enabled.
- C. Enable traceHTTP with the STUN/TURN option enabled.
- D. Enable debug logging on SBCE and look in ipcs.log.
Answer: A,D
NEW QUESTION 50
Which three standards does the Avaya Aura Application Enablement Services (AES) support? (Choose three.)
- A. Far End Camera Control (FECC)
- B. Computer Supported Telecommunications Applications (CSTA)
- C. Java Telephony API (JTAPI)
- D. Media Stream Reservation Protocol (MSRP)
- E. Telephony Server API (TSAPI)
Answer: B,C,E
NEW QUESTION 51
Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.
What needs to be changed in SBCE to make this happen?
- A. In SBCE GUI, navigate to Global Profiles > Server Configuration. Edit the Session Manager server entry to set "Overwrite Domain Name".
- B. In SBCE GUI, navigate to Device Specific Settings > Endpoint Flows > Server Flows. Edit the Session Manager flow to change the End Point Policy Group to default-low.
- C. In SBCE GUI, navigate to Global Profiles > Topology Hiding. Edit the SessionManager_TH to change the To, From and Request Headers Replace Action, to Overwrite with domain name.
- D. In SBCE GUI, navigate to Global Profiles > Routing. Edit the Session Manager Routing Profile to link to a URI Group, which has the To, From and Request Headers and Replace Action set to Overwrite with domain name.
Answer: C
NEW QUESTION 52
You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze platform.
How can the application processes be started?
- A. SSH to Avaya Breeze , and execute the start -a command.
- B. Accept Service on the cluster using Avaya Aura System Manager web GUI.
- C. SSH to Avaya Breeze , and execute the service presence start command.
- D. SSH to Avaya Breeze , and execute the service ps start command.
Answer: B
NEW QUESTION 53
After upgrading Avaya Aura® Application Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the TSAPI web interface to monitor AES.
- B. Access Communication Manager (SAT), and run thestatappcommand to view AES services status.
- C. Access the AES web console, and view the services status in the AES menu.
- D. Access the AES command line, and run thestatus aesvcs cti-linkcommand.
- E. Using Communication Manager's System Administration Terminal (SAT), run thestatus aesvcs ctilinkcommand to see the service state.
Answer: C,E
NEW QUESTION 54
Considering the message flow to an Avaya Aura Contract Center (AACC) Agent Desktop, which protocol is used to communicate between AACC and Avaya Aura Application Enablement Services (AES)?
- A. WCF
- B. TR87
- C. DMCC
- D. TSAPI
Answer: D
NEW QUESTION 55 
Refer to the exhibit.
Avaya Tier 3 support receives a case escalated by Tier 2 where the customer cannot receive incoming calls, but can make calls out successfully. The trace shows that the incoming calls arrive at the Avaya Session Border Controller for Enterprise (SBCE) but fail to get routed into the customer enterprise network.
Based on this information, what is and is not working?
- A. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is not working.
- B. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. SBCE is partially working, but routing may be incorrect.
- C. The local area network and Avaya Aura Session Manager are working. Avaya Aura Communication Manager is not working.
- D. The local area network, Avaya Aura Communication Manager, and Avaya Aura Session Manager are working. The public network is not working.
Answer: C
NEW QUESTION 56
Avaya Support personnel report a case, including root cause and resolution, in the Knowledge Base.
Which 8D Methodology discipline covers this action?
- A. D5
- B. D6
- C. D8
- D. D7
Answer: B
NEW QUESTION 57
You are troubleshooting a TLS link down message between Avaya Aura Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.
To solve this problem, which two actions need to be completed? (Choose two.)
- A. Export the SBCE identity certificate and import it into SM.
- B. Install the Certificate Authority certificate that signed the SM identity certificate into SBCE.
- C. Add the Certificate Authority certificate into the TLS profile Peer Verification List.
- D. Install the Certificate Authority certificate that signed SBCE identity certificate into SM.
Answer: B,C
NEW QUESTION 58
When enabling Remote Worker telephones to access a Public Directory, which additional configuration item needs to be configured on the Avaya Session Border Controller for Enterprise (SBCE)?
- A. an LDAP End Point Policy Group
- B. an LDAP Server Flow
- C. an application relay for LDAP
- D. a reverse proxy for LDAP
Answer: A
NEW QUESTION 59
Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)
- A. HTTPS
- B. ICE
- C. TURN
- D. SRTCP
- E. STUN
Answer: B,C,E
NEW QUESTION 60
Which tool has an option to debug the TLS handshake between the server and the client?
- A. List trace tac 701/tls
- B. List trace tac 701
- C. traceSM
- D. SIP Trace Config and SIP Trace Viewer
Answer: C
NEW QUESTION 61
Which method can be used to verify the Client and TSAPI services have been administered correctly?
- A. The TSAPI test is call initialed from within Avaya Aura® Communication Manager (CM) command line using the test TSAPI interface command.
- B. The TSAPI test is call initiated within the TSAPI web interface > TSAPI Monitoring Tool menu.
- C. The TSAPI test is call initiated from CTI endpoints using SIP telephones.
- D. The TSAPI test is call initiated within the Utilities > Diagnostics > AE ServiceTSAPI Test menu.
Answer: D
Explanation:
Explanation
https://downloads.avaya.com/css/P8/documents/101038591
NEW QUESTION 62
A customer calls Avaya support because their 3rd party SIP telephones are not working. Support is able to confirm that the telephones are not supported and do not integrate with Communication Manager or Session Manager.
Which two pre-implementation steps were omitted? (Choose two.)
- A. Establish connectivity.
- B. Provide accurate licensing specification.
- C. Access support.avayA.com to verify customer systems compatibility.
- D. Upgrade Communication and Session Manager.
- E. Test all third-party equipment and software.
Answer: C,E
NEW QUESTION 63
Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
- A. A dial pattern and routing policy are necessary in SM to call from an AST device to an H323 device on the same Avaya Aura® Communication Manager (CM).
- B. A dial pattern and routing policy are necessary in SM to call from an H323 device to an AST device on the same Avaya Aura® Communication Manager (CM).
- C. A dial pattern and routing policy are necessary in SM to call from an H323 device to a Basic/Native SIP device (without an Avaya Aura® Communication Manager profile).
- D. A dial pattern and routing policy are necessary in SM to call from a Basic/Native SIP device (without a CM profile) to an H323 device on Avaya Aura® Communication Manager (CM).
Answer: D
NEW QUESTION 64
A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?
- A. traceSM; SIP requests were going to Avaya Aura Session Manager instead of SBCE
- B. List trace; PPM requests were going to Avaya Aura Session Manager instead of the PPM server
- C. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura Communication Manager
- D. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager
Answer: B
NEW QUESTION 65
Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)
- A. It is eight steps that guarantee a thorough analysis of a failure, containment actions, full resolution, and prevention for the future.
- B. It is eight steps that define how to escalate third-party integration issues.
- C. It is eight steps that ensure a faster time to resolution.
- D. It is eight steps used to guarantee systems are operational after an implementation.
- E. It is eight steps that guarantee a logical way to isolate an issue.
Answer: A,E
NEW QUESTION 66
What are the steps necessary to trace SIP messages going through the Avaya Session Border Controller for Enterprise (SBCE)?
- A. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 22, issue the su - root command, and then execute the traceSBC command.
- B. Login to the active Avaya Session Border Controller for Enterprise (SBCE) using SSH port 222, issue the sudo su command, and then execute the traceSBC command.
- C. Login to the EMS using port SSH 222, issue the sudo su command, and then execute the traceSBC command.
- D. Login to the EMS using a web browser, then access Device specific settings > Troubleshooting > Tracing, and click on Start traceSBC.
Answer: D
NEW QUESTION 67
Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze platform?
- A. traceSTUN, traceTURN, and traceCE
- B. traceWEB and traceSM
- C. traceHTTP and traceCE
- D. traceTURN, traceSTUN, and traceHTTP
Answer: B
NEW QUESTION 68
What is the way to check the version of Presence Services snap-in installed on the Avaya Breeze™ platform?
- A. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Management, and read the Version displayed. - B. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversioncommand.
- C. Using Avaya Aura® System Manager (SMGR) Navigate to Elements > Engagement Development Platform
> Server Administration, and read the Version displayed. - D. Using PuTTY SSH to the Avaya Breeze™ platform, login as cust, then execute theswversion - PresenceServicescommand.
Answer: C
NEW QUESTION 69
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