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Salesforce CRT-101: Certification Preparation for Administrator is a professional exam that is designed to test one's knowledge and skills in Salesforce administration. CRT-101 exam is an excellent way to demonstrate one's expertise in the field of Salesforce administration and to stand out in the job market. CRT-101 exam is intended for professionals who want to pursue a career in Salesforce administration or improve their existing skills and knowledge.
NEW QUESTION # 90
Methods to automate leads?
Answer:
Explanation:
Web-To-Lead
Email Templates
Auto response rules
NEW QUESTION # 91
What can Delegated Admins do?
Answer:
Explanation:
View All &
Modify ALL Access by
Object
NEW QUESTION # 92
Which of the following SF applications enables organizations to speed and streamline all phases of sales?
- A. SF Customer service and support
- B. SF Automation
- C. SF ideas
- D. SF content
Answer: B
NEW QUESTION # 93
Which objects have built in import wizards?
- A. Accounts
- B. Custom Objects
- C. Contacts
- D. Solutions
- E. Leads
Answer: A,B,C,D,E
NEW QUESTION # 94
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers
- A. An administrator needs to create a group to enable record sharing
- B. The Add Record action must be configured in the group publisher.
- C. Object layouts should be configured to include the groups related list.
- D. Collaboration groups are created automatically for every department.
Answer: B,C
Explanation:
To enable record sharing and collaboration with groups, you need to add the groups related list to the object layouts and configure the Add Record action in the group publisher.
NEW QUESTION # 95
Workflow Rules Consist of the following components:
- A. Workflow Outbound Message
- B. Workflow Field Updates
- C. Workflow Task
- D. Workflow Actions
- E. Workflow Email Alerts
Answer: A,B,C,E
NEW QUESTION # 96
What is true about look up relationships?
- A. Child in lookup gets deleted if parent gets deleted
- B. Object in look up relationship can link to self
- C. The lookup is required always
- D. The child object in lookup is a related list for the parent
Answer: B,D
NEW QUESTION # 97
An administrator is building a Lightning app and sees a message that a My Domain must be set up first.
What should the administrator take into consideration when enabling My Domain?
- A. Single sign-on must be disabled prior to implementing My Domain.
- B. A deployed My Domain is irreversible and renaming is unavailable.
- C. The URL instance for a My Domain stays the same for every release
- D. The login for all internal and external users changes to the My Domain login
Answer: D
Explanation:
My Domain is a feature that allows administrators to create a custom domain name for their Salesforce org that replaces their instance URL (such as na35.salesforce.com). My Domain provides benefits such as improved security; enhanced branding; faster navigation; access to Lightning components; etc. However, one of the considerations when enabling My Domain is that it changes how users log in to Salesforce - instead of using their instance URL login (such as login.salesforce.com), they have to use their My Domain login (such as mydomain.my.salesforce.com). This applies to all internal and external users who access Salesforce via web browser or mobile app. Reference: https://help.salesforce.com/s/articleView?id=sf.domain_name_overview.htm&type=5
NEW QUESTION # 98
A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can an administrator troubleshoot this problem?
- A. Provide the user access to both Leads and Contacts to edit all Members.
- B. Run a Campaign report and update any Member information via Data Loader.
- C. Make sure the Marketing User Checkbox is checked on the user record page.
- D. Create a permission set to allow the user to edit Campaign Members.
Answer: C
Explanation:
To allow a user to add new Campaign Members or update Member statuses, the administrator should make sure that Marketing User Checkbox is checked on the user record page. This checkbox enables users to create, edit, and delete campaigns, configure advanced campaign setup, import leads, manage campaign members, and update campaign history via mass update. The checkbox also requires users to have Read and Edit permissions on campaigns and leads/contacts. Creating a permission set, providing access to both Leads and Contacts, or running a Campaign report will not enable users to manage Campaign Members. Reference: https://help.salesforce.com/s/articleView?id=sf.campaigns_enable.htm&type=5
NEW QUESTION # 99
Advanced filter conditions can be applied to a roll-up summary field:
- A. False
- B. True
Answer: A
NEW QUESTION # 100
Can you include attachments in the Data Export.
- A. True
- B. False
Answer: A
NEW QUESTION # 101
Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.
How should the administrator leverage Salesforce to help the team collaborate?
- A. Use Quick Actions to log communication.
- B. Create a Chatter Private Group.
- C. Add Activity History to document tasks.
- D. Configure a Chatter Public Group.
Answer: B
NEW QUESTION # 102
Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.
Which tool should an administrator use to meet this requirement?
- A. Path Key fields
- B. Workflow Rules
- C. Dynamic Forms
- D. Opportunity Processes
Answer: A
NEW QUESTION # 103
Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How Should the administrator share records owned by sales team A with Sales team B?
- A. Owner based sharing
- B. Criteria based sharing
- C. Use Manual sharing
- D. Hierarchical sharing
Answer: A
NEW QUESTION # 104
Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object
displays on the Opportunity page layout.
Which type of the field should an administrator create to accomplish this?
- A. Custom Account Field
- B. Master detail relationship Field
- C. Standard Account Field.
- D. Cross Object Formula Field
Answer: D
NEW QUESTION # 105
Who can view campaigns?
- A. Administrator
- B. Administrator and Marketing Users only
- C. All users
- D. Marketing User only
Answer: C
NEW QUESTION # 106
Select the option that is NOT true of the "stay in touch" feature in SFDC:
- A. It rubs my feet before I go to bed each night.
- B. I can use this feature to update contact information in one click via email - this keeps my customer data up to-date.
- C. I can send single emails, or mass emails, to all of my existing accounts or prospects.
Answer: A
NEW QUESTION # 107
History Tracking can be performed on the following Standard Objects Except Select the choice which is applicable.
- A. Opportunities
- B. Forecasts
- C. Leads
- D. Contacts
- E. Accounts
Answer: B
NEW QUESTION # 108
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