CPHQ Free Exam Questions & Answers PDF Updated on Nov-2021
Latest CPHQ Exam Dumps Recently Updated 202 Questions
What Is CPHQ All About?
CPHQ, or Certified Professional in Healthcare Quality, is a certification designed by the National Association for Healthcare Quality (NAHQ) for healthcare professionals who have demonstrated expertise in the vital CPHQ body of knowledge. These consist of the strategic roles needed in leadership, information management, performance measurement, and operational healthcare tasks. With your mastery of the key aspects, you can easily shape your career as a leader in the field and proficiently handle healthcare facilities and systems.
The CPHQ exam that one should pass to become accredited has a total of 140 questions in multiple-choice format. However, only 125 of them are to be used when measuring your score. This is a computerized test that can be taken throughout the year at one of the accredited PSI testing centers.
Best Training Courses for CPHQ Exam
The approach of studying for this exam may vary depending on your learning capacity. As suggested by NAHQ, you can spend between 6 weeks to 3 months preparing for it. And to support your quest to career advancement, below are the most beneficial training resources for a successful performance.
- CPHQ Review Course (Self-paced)
Another material suggested by NAHQ is the self-paced review course. This is a great follow-up after the instructor-led training because it helps in underlining your exam readiness. However, this can also be a stand-alone material if you can’t allocate a specific schedule for the virtual sessions. No worries because this program also revolves around the official exam outline. So, if you want to maximize your time at your own comfort, you can avail of this self-paced option and study independently in a digital setup. And in comparison to the instructor-led course, this one offers up to 1-year access to the contents.
Through the detailed lectures, it makes you comprehend the relevance of the healthcare profession. These involve proper accreditation, readiness activities, and recognition programs in delivering quality medical oversight. Alongside these topics, your skills in accurately handling data, performing risk management tasks, and identifying patient safety priorities are also reinforced.
- Virtual Course (Instructor-Led)
Do you want your learning to be administered by an expert? If yes, then enroll in the instructor-led course. This virtual training runs for over two weeks (excluding weekends), demonstrating the essential subjects associated with a quality healthcare career. The contents provided in the course are aligned with the CPHQ test blueprint, which means you will be on the right track while acquiring new insights. It begins with organizational guidance and then continues with patient safety and process improvement. The last core section is about health data analytics.
Plus, the instructor can share relevant tips that you can apply during your exam and real-world job. Don’t forget to check the schedule ahead so you can plot the days properly. Generally, these are listed by month, with an overview of the dates covered.
NEW QUESTION 106
_________________ refers to the "degree to which individuals and groups are able to obtain needed services."
- A. Access
- B. Amenities
- C. Responsiveness to patient preferences
- D. Equity
Answer: A
NEW QUESTION 107
The CAHPS (Consumer Assessment of Healthcare Providers and Systems) program is a multiyear public-private
initiative to develop standardized surveys of patients' experiences with ambulatory and facility-level care. Healthcare
organizations, public and private purchasers, consumers, and researchers use CAHPS results to:
- A. All of the above
- B. Compare and report on performance
- C. Improve quality of care
- D. Access the patients-centeredness of care
Answer: A
NEW QUESTION 108
What approach should be followed by the healthcare improvement team for the best outcomes?
- A. Data collection should be thorough. The team may need the data down the road
- B. Collection of a balanced amount of data in order to full-fill the current demands
- C. Collecting the critical few rather than collecting for a rainy day
- D. Stockpiling of data "just in case"
Answer: C
NEW QUESTION 109
Patients hospitalized for congestive heart failure should be able to walk farther, have more energy, and experience less shortness of breath following hospital treatment. Patients who undergo total knee replacements should have less knee pain when they talk; have a good range of joint motion; and be able to perform activities of daily living such as walking, doing yard work, and performing normal household chores.
This example shows that:
- A. Patient treatment results are regularly reviewed
- B. There should be full engagement at the management and staff level
- C. Treatment is a very sensitive process
- D. The purpose of medical treatment and hospital procedures is to improve patients' functional status or quality of life
Answer: D
NEW QUESTION 110
The following represents two samples of five hospitals' hysterectomy rates per 1,000 women aged 40-60 years of age:
Rates Mean Standard Deviation
Sample A 3, 5, 7, 8, 5 5.6 1.8
Sample B 4, 5, 6, 7, 5 5.4 1.1
In analyzing this information, it can be concluded that:
- A. There are more cases in Sample B
- B. Sample A has more variability than Sample B
- C. There is a data collection error in Sample B
- D. Sample A's performance is superior to Sample B's
Answer: B
NEW QUESTION 111
Either an increase or decrease in rate could be a signal of improvement. In other words, there is no clear direction of
improvement for these measures. In this case an observed rate either above or below the expected range is an
unfavourable outliner.
- A. Negative measures
- B. Positive measures
- C. Structure measures
- D. Neutral measures
Answer: D
NEW QUESTION 112
According to Joint Commission standards, the safety program must include all of the following EXCEPT:
- A. Review of safety policies and procedures for all departments
- B. Monthly safety committee meetings
- C. Orientation and continuing education on safety issues
- D. Planned response to natural disasters
Answer: B
NEW QUESTION 113
Honest criticism is hard to take, particularly from a relative, a friend, an acquaintance, or a stranger. Resistance to
lower-than-expected results is common and reasonable. It is not necessarily a sign of complacency or lack of
commitment to high-quality, patient entered care. Most of the resistance comes in any two forms:
- A. Data resistance
- B. People resistance
- C. None of these
- D. Arguments about patients
Answer: B
NEW QUESTION 114
There are many different control charts. However, it its initial efforts, the average facility can manage with only four.
Which of the following is/are NOT out of those?
- A. Pie chart
- B. U-chart
- C. Individual values and moving range chart
- D. X-bar and S chart
Answer: A
NEW QUESTION 115
Typically, patients receive questionnaires from two weeks to four months after discharge from the hospitals. This delay raises concern about the reliability of the patient's memory.
Memory studies have shown that:
- A. The lower the effects of the hospitalization and the nature of the condition are, the greater the patient's ability is to recall health events
- B. The greater the effects of the hospitalization and the nature of the condition are, the lower the patient's ability is to recall health events
- C. The greater the effects of the hospitalization and the nature of the condition are, the greater the patient's ability is to recall health events
- D. None of these
Answer: C
NEW QUESTION 116
Ordering the correct diagnostic procedure for a patient is a measure of _________. When evaluating the process of
care, however, appropriateness is only half the story. The other half is in how well and how promptly (i.e. skill-fully)
the procedure was carried out.
- A. Consciousness
- B. Care assessment
- C. Appropriateness
- D. Equity
Answer: C
NEW QUESTION 117
Because of the goals of care can be defined broadly, outcome measures have come to include the costs of care as well as patients' satisfaction with care.
In formulations that stress the technical aspects of care, however outcome typically refers to:
- A. Special set of clinical activities
- B. Desired results
- C. Appropriate and potentially harmless care
- D. Health status-related indicators such as whether the pain subsided
Answer: D
NEW QUESTION 118
Crossing the Quality Chasm provided a blueprint for the future that classified and unified the components of quality
through six aims for improvement, chain of effects, and simple rules for redesign of healthcare. The six aims for
improvement, viewed also six dimensions of quality. Which of the following is NOT out of those dimensions?
- A. Safe
- B. Efficient
- C. Effective
- D. Care centered
Answer: D
NEW QUESTION 119
In healthcare, many terms call for more precise operational definitions that how do an organization define the terms such as (Choose two):
- A. An accurate environmental compliance
- B. A patient fall (a partial fall, a fall with injuries, or an assisted fall)
- C. Qui turnaround time
- D. Surgical end time
Answer: B,C
NEW QUESTION 120
The primary purpose of a management information system is to:
- A. Provide data for quality assessment.
- B. Provide information that facilitates management decisions.
- C. Computerize operations for greater effectiveness.
- D. Guarantee better coordination of organizational change.
Answer: B
NEW QUESTION 121
The test-retest reliability coefficient is a method to measure instrument reliability. This method measures the degree
of correspondence between:
- A. Answers to the same questions asked of the same respondents at different points in time
- B. Answers to the different questions asked of the same respondents at different points in time
- C. Answers to the same questions asked of the same respondents at same point in time
- D. Answers to the different questions asked of the same respondents at same point in time
Answer: A
NEW QUESTION 122
Credentialing refers to the process of _______________ a well qualified staff that is able to deliver highest-quality
care.
- A. Hiring
- B. Awarding
- C. Compensating
- D. Nominating
Answer: A
NEW QUESTION 123
The comparison chart interpretation will result in one of the following scenarios, regardless of the type of measure
EXCEPT:
- A. Unfavorable outliner: Actual performance is worse than the expected performance
- B. Incomplete data: Data cannot be analyzed because of complexity
- C. Favorable outliner: Actual performance is better than the expected performance
- D. No outliner: Actual performance is within the expected range
Answer: B
NEW QUESTION 124
If you decided to interview ten patients in your emergency room on a given day and drew conclusions about your
emergency services from these people. You have taken limited data and made a huge jump in logic. This jump is
known as:
- A. Over-generalization
- B. Ecological fallacy
- C. Quota sampling
- D. Stereotyping
Answer: B
NEW QUESTION 125
A patient was in the operating room when a piece of a surgical instrument broke off and was left in the patient's body. The patient was readmitted for removal of the foreign object.
Which of the following would most likely apply in this situation?
- A. Contributory negligence
- B. Res ipsa loquitur
- C. Tort liability
- D. Contractual liability
Answer: B
NEW QUESTION 126
Which of the following process can be judged as having highest quality of care?
- A. Successful completion of a surgical operation, a good recovery and ascertaining that the operation was not
indicated - B. Successful completion of a surgical operation
- C. Successful completion of a surgical operation, a good recovery and ascertaining that the operation was indicated
- D. Successful completion of a surgical operation and a good recovery
Answer: A
NEW QUESTION 127
He used his understanding of statistics to design tools to respond to variation. Following his arrival at Western Electric
Co. in 1924, Shewhart introduced the concepts of common cause, special cause variation and statistical control. He
designed these concepts to assist Bell Telephone of repairs within its transmission systems. Who is he?
- A. Josph M. Juran
- B. Walter Shewhart
- C. W. Edwards Deming
- D. Armand Shewhart
Answer: B
NEW QUESTION 128
_____________ is the collection of data used to analyze physician practice pattern, utilization of services, and outcomes of care. Its goal is to improve physician performance through accounts through accountability feedback and to decrease practice variations through adherence to evidence-based standards of care.
- A. Physician profiling
- B. Physicians portfolio management
- C. Physician record review
- D. Value-based profiling
Answer: A
NEW QUESTION 129
......
Conclusion
Be part of the coveted community of CPHQ healthcare professionals around the world and deliver quality leadership in the industry. By successfully completing the CPHQ exam, you can easily stand out in your field and continuously provide excellent services to patients. So, make sure you maximize the variety of training materials recorded above. All these are designed to fill in your knowledge and unlock new waves of valuable insights.
NAHQ CPHQ Real 2021 Braindumps Mock Exam Dumps: https://www.premiumvcedump.com/NAHQ/valid-CPHQ-premium-vce-exam-dumps.html
CPHQ Exam Questions | Real CPHQ Practice Dumps: https://drive.google.com/open?id=1VabPr_U1W4htKURpxJ4VWrLckY1646DH