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Advanced-Administrator Exam questions and answers
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NEW QUESTION 91
Universal Containers wants to track expense reports and expense line items. Values from expense line item records need to be aggregated and displayed on the expense record.
Which type of relationship should an administrator use to ensure that expense line items can be aggregated?
- A. Hierarchical
- B. Lookup
- C. Master-detail
- D. Roll-up summary
Answer: C
NEW QUESTION 92
Universal Container needs to use different a pricebook for sales representatives in US, LATAM, EMEA and APAC. What should the system administrator do?
- A. Add a different list price for products depending on the region
- B. Create a separate pricebook for each region
- C. Clone the standard pricebook and create separate pricebooks for each region
Answer: C
NEW QUESTION 93
Universal Containers has a workflow rule that sends and email alert to the VP of Sales when a large deal is won.
The VP is reporting that these emails are not being delivered. Which two tools should be used to determine the problem?
- A. Email log
- B. Workflow monitor
- C. Debug logo
- D. System audit trail
Answer: A,C
NEW QUESTION 94
Universal Containers uses Enterprise Territory Management to manage its sales territories. The sales managers want to see who the account is manually shared outside of territory rules.
How can the system administrator meet this requirement?
- A. Add "Assign Territories" permission to the sales manager's profile
- B. Add "Manage Territories" permission to the sales manager's profile
- C. Add the "Users in Assigned Territories" related list to the sales page layout
- D. Add the "Assigned Territories" related list to the sales page layout
Answer: C
NEW QUESTION 95
How can an admin ensure that cases will be handled in multiple channels? Choose 2
- A. Offer a Live Agent Chat button on the company website.
- B. Use Chatter Answers in the company Community page
- C. Expose case feed options on the company website.
Answer: A,B
NEW QUESTION 96
When using Customizable Forecasts, which forecast category is not included in the forecast? * (1 Point)
- A. Omitted
- B. Closed
- C. Best Case
- D. Pipeline
Answer: A
NEW QUESTION 97
Which two types of metadata should be migrated between environments using change sets? (Choose two.)
- A. Account team roles
- B. Email templates
- C. Standard field picklist values
- D. Custom fields
Answer: B,D
NEW QUESTION 98
How you can make sure that field on record is unique.
- A. Use Validation Rule
- B. Check "Unique" in field while creating it
- C. Check "External Id" in field while creating it
Answer: B
NEW QUESTION 99
In Collaborative Forecasts, which permissions are required in order to upload quota data for al users? Choose
2.
- A. Manage Quotas
- B. Customize Quotas
- C. Customize Forecasts
- D. View all data.
- E. Manage all data
- F. View all Forecasts
Answer: A,F
NEW QUESTION 100
Universal Containers has four sales regions: North America, APAC, EMEA, and LATAM. Each sales region is led by a VP of Sales. Each of the VPs wants to have a dashboard emailed to them every Monday morning that contains components with only the data for their region. How can an administrator meet this requirement?
- A. Create a reporting snapshot and check the dashboard option, scheduled to be delivered on Monday mornings.
- B. Create one dashboard that includes a filter for each region, scheduled to be delivered on Monday mornings.
- C. Create a separate dashboard with data specific to each sales VP, scheduled to be delivered on Monday mornings.
- D. Create one dashboard using Visualforce to create a filter, scheduled to be delivered on Monday mornings.
Answer: C
NEW QUESTION 101
A user needs to copy existing products from a pricebook. What should be taken into consideration when cloning products or pricebooks?
- A. Pricebook must be enabled first before user can use the the pricelist
- B. Pricebooks cannot be cloned when the user has access on products and pricebooks
- C. Customer should be able to create a pricebook if they have access to pricelist
- D. Pricebooks cannot be cloned when the user has no access on products and pricebooks
- E. Enable manage pricebooks
Answer: D
NEW QUESTION 102
Universal Containers needs to use a different pricebook for sales
representatives in each of the US, LATAM, EMEA, and APAC regions. What
should the system
administrator do? * (1 Point)
- A. Add a different list price for products depending on the region
- B. Create a separate pricebook for each region
- C. Clone the standard pricebook and create separate pricebooks for each region
Answer: C
NEW QUESTION 103
An administrator has uploaded a change set from a sandbox to a production organization and would like to add a missing component to the change set before deployment.
What option does the administrator have to modify the change set? (Choose two.)
- A. Edit the change set in production, add the component, and use the redeploy option.
- B. Create a new change set in the sandbox environment, add all the required components and upload it to production.
- C. Clone the change set in the sandbox environment, add the component and upload it to production.
- D. Edit the change set in the sandbox environment and upload it to production.
Answer: B,C
NEW QUESTION 104
Users report they are getting an Apex trigger error when they try to save a specific Account record. How could an administrator collect more information about the processing for that record?
- A. Enable debug Logging for the user.
- B. Create a Flow with a fault connector.
- C. Activate debug logging for the Apex trigger.
- D. Review the Setup Audit Trail
Answer: C
NEW QUESTION 105
A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy. What is the reason the sales manager is not able to view the contact?
- A. The account sharing settings are controlled by the parent, and the account owner is not under the sales manger's role.
- B. The contact owner has not selected the option to share contacts with others in the role hierarchy.
- C. The contact sharing settings are controlled by the parent, and the account owner is not under the sales manager's role.
- D. The contact sharing settings are private, so access to the record is limited to the contact owner and system administrator.
Answer: A
NEW QUESTION 106
Choose the Forecast schedule type that is a revenue projection that can be expressed in dollar amount, units of product family, or both.
- A. Forecast
- B. Quota
- C. Pipeline
Answer: A
NEW QUESTION 107
An Administrator has been asked to grant read, create and edit access to the product object for users who currently have the standard marketing user profile.
Which two approaches could be used to meet this request? Choose 2 answers.
- A. Create a new profile for the marketing users and change the access levels to read, create and edit for the product object
- B. Change the access levels in the marketing user standard profile to read, create and edit for the product object
- C. Create a permission set with read and write access for the product object and assign it to the marketing users
- D. Create a permission set with read, create and edit access for the product object and assign it to the marketing users
Answer: A,D
NEW QUESTION 108
The VP of sales wants to require that the next step field is always updated when an opportunity stage is changed.
How can this process be automated?
- A. Create a validation rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),NOT(ISCHANGED(NextStep))). - B. Create a workflow rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep)) - C. Create a validation rule with the following formula:
AND(ISCHANGED(StageName),NOT(ISCHANGED(NextStep))). - D. Create a workflow rule with the following formula:
AND(ISCHANGED(ISPICKVAL(StageName)),ISCHANGED(NextStep)).
Answer: D
NEW QUESTION 109
Universal Containers uses a custom object to track customer complaints. The company wants to have a field on the custom object where they can include a reference to another complaint.
What types of relationship can be used to accomplish this?
- A. Hierarchical
- B. Lookup
- C. Junction
- D. Master-detail
Answer: B
NEW QUESTION 110
A sales manager would like a report of accounts with no closed/won opportunities in the last year. How can this requirement be met?
- A. Create a custom report type for Accounts without Opportunities
- B. Create a tabular report using the Account report type and add a cross filter using Opportunities
- C. Create a summary report using the Accounts report type with a formula field for opportunity count
- D. Create a Joined report using the Accounts report type and the Opportunities report types
Answer: B
NEW QUESTION 111
Universal Containers uses a Private Sharing model for Account. User A is on-boarded to User B's team and given the same profile and Role Both users own 20 Accounts but user User B is a able to see 40 Accounts whereas User A can only see the 20 that the own.
What are the possible reasons for this?
- A. User B is a member of a Queue that gained access to the records through a Sharing Rule
- B. User B is a member of a Group that gained access to the records through a Sharing Rule.
- C. User B had the records shared with them through a Permission Set.
- D. User B had the records manually shared with them.
Answer: C
NEW QUESTION 112
How could you show a report of Accounts that do not have any Opportunity associated with them?
- A. Use the standard Accounts without Opportunities Report
- B. Use a filter on the standard Accounts report type and set it to without Opportunities
- C. Create a Custom Report Type for Accounts & without Opportunities
- D. Use a cross filter on the standard Accounts report type and set it to without Opportunities
Answer: D
NEW QUESTION 113
The administrator at Universal Containers has been asked to create an account management dashboard displaying opportunities and activities for each of its top five clients.
Which dashboard feature should the Administrator use to meet this requirement?
- A. Matrix reports on a dashboard
- B. Dynamic dashboard
- C. Joined reports on a dashboard
- D. Dashboard Filter
Answer: C
NEW QUESTION 114
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