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To take the SAP C-THINK1-02 certification exam, candidates must have a basic understanding of design thinking principles and concepts. They should also have some experience in design thinking projects and methods. C-THINK1-02 exam is open to individuals who have completed a design thinking training course, or who have gained experience through practical projects.
NEW QUESTION # 16
In which phase of the Design Thinking process is the focus on creating choices?
- A. Synthesis
- B. Scoping
- C. Research
- D. Prototyping
Answer: C
NEW QUESTION # 17
What are benefits of Design Thinking? Note: There are 3 correct answers to this question.
- A. Flexible and adaptable to all kind of challenges.
- B. Analytical approach to design the right solution
- C. Overcomes limitations caused by hierarchies
- D. Defined waterfall model with integrated quality gates
- E. Systematic innovation approach with structured process
Answer: A,C,E
Explanation:
Design Thinking offers several benefits that make it a powerful methodology for innovation and problem- solving. Here's why the correct answers are C, D, and E:
* Why this is incorrect:The waterfall model is a linear, sequential approach to project management, which contrasts with the iterative and flexible nature of Design Thinking. Design Thinking does not follow a rigid structure like the waterfall model.
NEW QUESTION # 18
The CEO of IDEO credits one key phrase for sparking the design thinking process:
"_______________________________"
Note: There are 1 correct answers tothis question.
- A. "How Might We?
- B. "How part Ceo?"
- C. "How" part presumes?"
- D. "How part phrase?"
Answer: A
NEW QUESTION # 19
Which phases of the Design Thinking process address the solution space? Note: There are 2 correct answers to this question.
- A. Ideation
- B. Scoping
- C. Validation
- D. Synthesis.
Answer: A,B
NEW QUESTION # 20
Bringing together diverse perspectives unlocks potential. Modern challenges are too big and complex for any one person, discipline, or even industry.
Note: There are1 correct answers to this question.
- A. Empathy
- B. Potential
- C. Collaboration
- D. Optimism
Answer: C
NEW QUESTION # 21
What are some of the principles of prototyping? Note: There are 2 correct answers to this question.
- A. Show the solution through the user's eyes.
- B. Demonstrate functionality and the look and feel of your solution
- C. Convince your audience with the prototype
- D. Show as much detail as possible
Answer: A,B
NEW QUESTION # 22
By which process, empathize with your target userand stay focused by summarizing common user characteristics, needs and pain points into a single persona?
Note: There are 1 correct answers to this question.
- A. Interview your users
- B. Sketch a prototype
- C. Test your sketches with users
- D. Create a persona
Answer: D
NEW QUESTION # 23
What is the objective of the "a day in the life" technique?
- A. To identify areas for simplification
- B. To put personas in context
- C. To identify inconsistencies
- D. To understand the productivity of personas
Answer: B
NEW QUESTION # 24
What are techniques for reframing a design challenge? Note: There is 1 correct answer to this question.
- A. Using casual mapping
- B. Using 2-by-2 axis mapping
- C. Brainstorming key expressions
- D. Storytelling.
Answer: D
Explanation:
Reframing a design challenge involves shifting perspectives to uncover new insights and opportunities.
Among the techniques listed,storytellingis the most effective method for reframing a design challenge. Below is a detailed explanation:
* Definition:Storytelling involves crafting narratives around user experiences, challenges, and aspirations to provide a deeper understanding of the problem space.
* Why it's the correct technique:
* Stories help humanize the problem and make it relatable, enabling the team to view the challenge from the user's perspective.
* By reframing the challenge through storytelling, the team can identify unmet needs, pain points, and opportunities for innovation.
* SAP Design Thinking methodology highlights storytelling as a powerful tool for empathy- building and reframing challenges in a way that resonates with users and stakeholders.
NEW QUESTION # 25
What are the phases within the Human Centered Approach to Innovation? Note: There are 2 correct Answers to this question.
- A. Run & Scale
- B. Expand
- C. Explore
- D. Run & Sell
Answer: A,C
NEW QUESTION # 26
What is the goal of the Concept Map technique? Note: There is 1 correct answer to this question.
- A. To understand and capture the interconnection between different lines of business.
- B. To understand direct and indirect interdependencies between people and concepts
- C. To understand overlapping areas between viability, feasibility and desirability
- D. To understand and illustrate daily activities in different departments
Answer: B
NEW QUESTION # 27
What is the recommended process to run an interview?
- A. The team forwards the design challenge prior to the interview and at the interview asks prepared questions.
- B. The team introduces themselves and the project at the interview and then asks questions that imply a high degree of creativity.
- C. The team introduces themselves and the project at the interview, builds rapport, and then asks prepared questions.
- D. The team forwards the design challenge prior to the interview and at the interview asks questions that imply a high degree of creativity.
Answer: C
NEW QUESTION # 28
What is a characteristic of an insight? Note: There is 1 correct answer to this question.
- A. The understanding of the user's key needs.
- B. The understanding of the pain point a user has
- C. The understanding of tasks and process steps described by users
- D. The understanding of the true nature of something
Answer: A
NEW QUESTION # 29
How would an interview team identify the workarounds that users perform? Note: There are 2 correct Answers to this question.
- A. By asking "why" questions
- B. By understanding the user types and the context of the challenge
- C. By capturing socio-demographics
- D. By observing the environment, tools used and body language
Answer: A,B
NEW QUESTION # 30
Design thinkers welcome_____________________and see them as opportunitiesto identify innovative solutions.
Note: There are 1 correct answers to this question.
- A. Constraints
- B. Inspiration
- C. ideation
- D. Popularized
Answer: A
NEW QUESTION # 31
What is essential for a virtual workshop? Note: There are 2 correct Answers to this question.
- A. Conducted a technical check of your equipment
- B. Prepared sticky notes
- C. Unlocked content area in virtual whiteboard
- D. Prepared virtual whiteboard/collaboration templates
Answer: B,D
NEW QUESTION # 32
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SAP C_THINK1_02 certification exam covers a wide range of topics related to design thinking, including the principles and practices of design thinking, the design thinking process, the use of design thinking tools and techniques, and the application of design thinking to real-world business problems.
To become an SAP certified associate in design thinking, you will need to pass the C-THINK1-02 exam. C-THINK1-02 exam covers a range of topics related to design thinking, including the design thinking process, problem-solving techniques, user-centered design, and design thinking tools and methodologies. C-THINK1-02 exam is designed to test your understanding of the key concepts and principles of design thinking, as well as your ability to apply these concepts in real-world situations.
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