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WGU Information-Technology-Management Exam Syllabus Topics:

WGU Information Technology Management QGC1 Sample Questions:

1. What is the definition of the accountability vs. ownership paradox?

A) A situation in which a company's CIO is responsible for the outcomes of technology implementations but does not have the power to change ' business processes
B) The ability to use a uniquely enterprise view to create business process change
C) A situation in which the CEO is concerned they might be overlooking a digital disrupter that competitors have surely discovered
D) An evaluation of where a business is headed, what it wants to achieve, and how it will support its objectives

2. What is the importance of the partners and suppliers dimension of the ITIL model?

A) Staffing an organization fosters the creation of value.
B) Supplying data allows companies to make wise investments and assemble technology solutions.
C) The creation of value is solely beneficial to the customer.
D) The relationship with both suppliers and consumers must create value.

3. What is the benefit of internet protocol (IP) telephony in unified communications?

A) It is compatible with chat and email.
B) It has superior sound quality for all users.
C) It integrates voice and video.
D) It uses physical phone lines.

4. Which dashboard capability helps a business manager break down data into segments to understand it from different perspectives?

A) Slice-and-dice
B) Pivot
C) Consolidation
D) Exploration

5. Which process includes assessing and prioritizing threats to reduce the potential impact on an organization?

A) Cyber hygiene
B) Threat modeling
C) Penetration testing
D) Risk management

Solutions: