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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization provides funding to partners that work directly with the community to provide one- on-one nutritional counseling. The organization wants to make a dynamic, multi-section application that applicants can fill out on their Experience Cloud site to request funding. The organization plans to use the Form Overview and Form Review components included in the Grantmaking Experience Cloud template.
What should the organization do?

A) Create a grantmaking application form on the Individual Application object by using Dynamic Assessments and Discovery Framework.
B) Create a Field Set and use Dynamic Forms on the Individual Application object to create sections for information.
C) Create a grantmaking application form on the Individual Application object by using Form Framework.

2. A nonprofit organization wants to implement donor levels. The organization wants to see at-a-glance identifiers that show how often a donor donates and how much they have donated. What should the organization do in Nonprofit Cloud?

A) Configure a Record Alert FlexCard with the values for donor levels. Add the Record Alert component to the Person Account layouts.
B) Create custom donor level fields on the Contact Profile object. Add the scoring fields to a Related Record Detail Display for the Contact Profile object.
C) Configure Recency, Frequency, and Monetary Value (RFM) Scoring. Add the scoring fields to a Related Record Detail Display for the Donor Gift Summary object.

3. A consultant has installed NPSP and is setting up Relationships using List Settings. The nonprofit wants the reciprocal relationship to be selected automatically based on gender. On which object should the consultant create the custom "Gender" field?

A) Contact
B) Relationship
C) Affiliation
D) Account

4. A nonprofit receives a donation from a family foundation. What should the consultant recommend to ensure the donation is reflected on the family's household record?

A) Use a GAU Allocation to credit the donation to the household.
B) Add an Account lookup field on the Payment for the Opportunity for the household.
C) Add an additional Account lookup field on the Opportunity for the household.
D) Use Account Soft Credits to credit the household.

5. A nonprofit organization wants Major Gift Officers to use a standardized set of tasks when soliciting a large donation. The Major Gift officers must be able to add tasks as needed. Which Nonprofit Cloud feature should the organization use?

A) Action Plans
B) Actionable Segmentation
C) Actionable Relationship Center (ARC)

Solutions: