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Salesforce AP-203 Exam Syllabus Topics:

Salesforce Communications Cloud Accredited Professional Sample Questions:

1. Universal containers want to include Product A every time they sell the bundle B.
Users can opt out this product if they want but cannot take a quantity of more than 1 per bundle. How should a consultant configure the product in the system?

A) Configure the cardinality Min as 0, Max 1 and default as 1.
B) Add a Recommendation rule for Product A when bundle B is added
C) Configure the cardinality Min as 1, Max 1 and default as 1
D) Add an Auto Add rule to include product A with bundle B

2. ABC communication is using communication cloud for managing its product catalog. The inventory maintains SKUs and enter data related to SKUs. A consultant is analyzing options to sync the SKU data with communication cloud EPC products in the product catalog.
Which communication cloud feature should consultant recommend for this use case to minimize the customer issue

A) Create a custom trigger to insert product and related records in the product catalog, Export data related attribute from inventory management system in .csv format and related records in the product catalog.
B) Export the SKU data as product and attribute from the inventory management system in .csv format, create a custom object to ......trigger on custom object to insert product and related records in the product catalog.
C) Integrate communication cloud with inventory management system using enterprise product catalog REST APIs. The inventory will expose the EPC API to create the product and product related records in the product catalog.
D) Integrate communication cloud with the inventory management system using CPQ API getCartProducts. The inventory management system expose EPC API to create product and create records in the product Catalog.

3. UC sales 8 similar home phone offering commercial offerings to its customers. UC wants commercial offering decompose to the same CFS Technical product. What shall consultant recommend to achieve this requirement.

A) Create one decomposition relationship each from all commercial offerings to the same technical product
B) Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to Account.
C) Create multiple decomposition relationship from all commercial offering to the same technical product and set the parent class product to order item
D) Create one decomposition relationship each via one parent class product from all commercial offerings

4. UT required bulk ordering to be implemented in communication cloud base to capture order broadband speed to its customer and applying promotions.
Which two steps should consultant take to perform the impact assessment for bulk ordering in communication cloud

A) Identify the volume and access feasibility from a platform governor limit perspective (CPU time, Database utilization)
B) Evaluate the various business scenarios for bulk orders in order to access platform governor limits (CPU time, Database utilization)
C) Evaluate the various business scenarios for bulk orders in order design automation for order capture and orchestration
D) Identify the business rules need to be implemented for creation and fulfillment of bulk orders.

5. Universal Connect (UC) offers business TV services to its customer. As part of the offerings, UC requires the business TV's attribute to be changes to gold if account's SLA field value is 'Gold'. What solution does consultant recommend to achieve the requirement?

A) Context Rules
B) Attribute Rules
C) Compatibility Rules
D) Advance Rules

Solutions: