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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. Contact X is assigned to a Platinum SLA, which allows the contact to create a total of 250 incidentsin a month.
Your client wants to reduce the number of incidents to 100.
Which action should you perform?

A) Delete the Platinum SLA and save the record, create a new SLA with a different name, and assign a total incident count of 100.
B) In the Platinum SLA modify the total incident count to 100 and save it.
C) Rename the Platinum SLA, change the total incident value to 100, and save it.
D) Activate the default SLA which has a default incident count of 100 by deleting the Platinum SLA.

2. Which three pieces of information can be obtained from the Knowledge Advanced Analytics standard reports?
(Choose three.)

A) Questions with High Score Answer
B) Search Accuracy
C) Article Aging
D) Words without Concepts
E) Click-ThoughRate of External Documents

3. Which two features can you use toconnect output levels in a report? (Choose two.)

A) dashboards
B) drill-down filters
C) variables
D) drill-down links
E) grouping

4. Which three statements are true bout the limitations of Connect Web Services? (Choose three.)

A) When executing a query against a report database, a maximum of 100,000 rows can be returned.
B) The server enforces a maximum of 10,000 objects when invoking any one of the Create, Get, Update or Destroy operations.
C) When executing a query against a report database, a maximum of 20,000 rows can be returned.
D) The combination of the multi-object Create, Get, Update & Destroyoperations and the Batch operations is limited to 10,000 total input objects per SOAP request.
E) When executing aquery against an operational database, a maximum of 20,000 rows can be returned in a single request.
F) When executing a query against an operational database, a maximum of 100,000 rows can be returned in a single request.

5. A customer wants to perform Knowledge Advanced administrative operations on multiple articles using the bulk update feature.
Which three statements are true about the bulk update feature? (Choose three.)

A) It can publish and un-publish articles.
B) It cannot change product/category of articles.
C) It can request translations of articles.
D) It can change views of articles.
E) It cannot delete articlesfrom the Content Type.
F) It cannot change the owner of articles.

Solutions: