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Nortel 920-345 Exam Syllabus Topics:

SectionWeightObjectives
Basic Configuration20%- Telephony system defaults
- User accounts and access permissions
- Backup and restore procedures
- IP network configuration
Software Installation & Initialization25%- License key installation and validation
- Setting system date, time, and region
- Boot process and first-time startup
- Using BCM Manager and Element Manager
System Overview & Planning20%- BCM 50/450 hardware specifications
- Release 5.0 software features
- Site preparation and power requirements
- Network planning and IP addressing
Hardware Installation25%- Connecting power, LAN, and PSTN lines
- Installing expansion modules and cards
- Unpacking and physical mounting
- Verifying LED indicators and hardware status
Verification & Troubleshooting10%- Common installation issues and fixes
- Basic connectivity testing
- System health checks

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