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Apple 9L0-412 Exam Syllabus Topics:

Apple OS X Support Essentials 10.8 Sample Questions:

1. How do you reset the printing system in OS X Mountain Lion?

A) Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
B) Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
C) Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
D) Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.

2. Review the screenshots of a Mac computer's Network pane, and then answer the question below.

If a Mac with the network configuration shown above needs to initiate a connection to a server at address 17.20.8.9, which interface will it use to do so?

A) Ethernet
B) Either interface may be used, based on automatic routing.
C) Wi-Fi
D) Neither interface: this computer cannot communicate with the server at 17.20.8.9.

3. Along with IMAP, POP, and SMTP, which protocol does the Mail application in OS X Mountain Lion support?

A) WebDAV
B) CalDAV
C) MAPI
D) Exchange Web Services

4. In a default OS X configuration, you want to change the way that Finder handles ZIP archives. Where can you make that change?

A) Disk Utility Preferences
B) System Preferences
C) Finder Preferences
D) Archive Utility Preferences

5. How can you display the contents of a hidden folder on a mounted volume in Finder?

A) From the Finder menu, choose Preferences, and select "Show hidden items."
B) From the View menu, choose "Show hidden items."
C) From the Go menu, choose "Go to Folder," enter the path to the hidden folder, and click Go.
D) Select the volume icon and choose "Show hidden items" from the Action menu.

Solutions: