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Apple OS X Support Essentials 10.8 Sample Questions:

1. Which OS X Mountain Lion tool can help you create a strong password?

A) Password Assistant, accessible from Users & Groups preferences
B) Password Checking, accessible from Parental Controls preferences
C) Security Audit, accessible from Directory Utility
D) Password Audit, accessible from Security preferences

2. Review the screenshot, and then answer the question below.

If you click Delete User in the dialog shown above, what will happen to James White's home folder?

A) It will be moved to the Trash.
B) "Deleted" will be appended to the home folder name, and its permissions will be changed to allow administrator user access only.
C) "Deleted" will be appended to the home folder name, and it will be archived in Time Machine in a compressed and encrypted file.
D) It will be deleted immediately, without being moved to the Trash.

3. You upgrade a Snow Leopard Mac that has legacy FileVault encryption to Mountain Lion. If a user forgets his login password, how can you help him regain access to his encrypted home folder?

A) Log in to the admin user account, open Keychain Access, open the user's login keychain, and then let the user view the account password.
B) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Master Password. Enter the master password, and then reset the user account password.
C) Log in to the admin user account, open Users & Groups preferences, click Reset Password, enter the admin password, and then reset the user account password.
D) At the Login Window, enter an incorrect password three times in a row. When the "forgot your password" dialog appears, click the Arrow next to Apple I Enter the user's Apple ID, and then reset the user account password.

4. On a Mac running OS X Mountain Lion, how can you display a list of installed software updates?

A) Open Software Update preferences and click Installed Software.
B) Open Installer, choose Show Files from the File menu, and then in the Files section under /var/log/, select install.log.
C) Open System Information, click System Report, and then in the sidebar under Software, click Installations.
D) Open Software Update and click Receipts.

5. Which utility is on the OS X Recovery partition?

A) Firmware Password Utility
B) Boot Camp Assistant
C) Console
D) Activity Monitor

Solutions: