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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

1. Examine the exhibit.

Why is it necessary to use this Service Fixture when replacing the left fan or heat sink in a MacBook Pro (15-inch, Mid 2009)?

A) It is impossible to remove these components without this tool.
B) This tool is used to properly align the processor with its socket.
C) This tool is used to avoid flexing the logic board.
D) This tool is used to avoid ESD damage to the logic board.

2. Which of the following ports is NOT included with the MacBook Pro (13-inch, Mid 2012)?

A) DVI
B) FireWire 800
C) Gigabit Ethernet
D) Thunderbolt

3. Which of the following is ALMOST CERTAINLY a hardware-related problem?

A) Distorted video at startup
B) Blinking question mark at startup
C) No video at startup
D) Error beep at startup

4. To isolate a video problem as hardware or software on a Mac, which of the following steps should you try FIRST?

A) Reinstall the appropriate Mac OS.
B) Replace the built-in display.
C) Verify the hard disk with Disk First Aid.
D) Start up from a known-good startup volume.

5. You are about to replace a MacBook Air (13-inch, Late 2010) logic board. Which of the following is the most important step you should take immediately after removing the bottom case?

A) Remove the thermal module.
B) Remove the hard drive.
C) Install the battery cover.
D) Remove the battery.

Solutions: