Instant Download Avaya : 3301 Questions & Answers as PDF & Test Engine
Updated: Aug 05, 2026
No. of Questions: 54 Questions & Answers with Testing Engine
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Avaya Aura Contact Center Maintenance and Troubleshooting 3301 Exam
Avaya Aura Contact Center Maintenance and Troubleshooting 3301 Exam related to Avaya Aura Contact Center Certification. This exam validates the Candidate ability to install, configure, administer, maintain and troubleshoot Avaya Aura Contact Center products. Avaya Contact Center Administrator and Avaya Aura Contact Center Managers usually hold or pursue this certification and you can expect the same job role after completion of this certification.
Reference: https://downloads.avaya.com/css/P8/documents/100142082
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What is the duration of the 3301 Exam
- Length of Examination: 90 minutes
- Format: Multiple choices, multiple answers
- Passing Score 70%
- Number of Questions: 60
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Avaya 3301 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: High Availability & Business Continuity | 20% | - Redundancy and failover mechanisms - Disaster recovery procedures |
| Topic 2: Maintenance Procedures | 20% | - Routine system maintenance - Software updates and patches - Backup and restore operations |
| Topic 3: Avaya Aura Contact Center Architecture | 15% | - Core components overview - System integration and dependencies |
| Topic 4: Troubleshooting Core Components | 30% | - Contact Center Manager Server (CCMS) - Messaging and reporting services - Communication Manager - Contact Center applications and services |
| Topic 5: Troubleshooting Tools & Methodology | 15% | - Systematic troubleshooting approach - Diagnostic tools and log analysis |
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