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Avaya 3000-3 Exam Syllabus Topics:

Avaya Small and Medium Enterprise (SME) Communications Solutions Sample Questions:

Question 1

Which item must be completed for an IP Office user to be counted in CCR as an agent?

A. force Account Code must be checked on the user's Supervisor tab.
B. User must be defined as an agent in one-X Portal.
C. CCR Agent Must be checked on the user's Supervisor tab.
D. User must be a member of a hunt group.

Question 2

An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. What must be added to the IP Office to make this work?

A. PR124/PR130 or PRI-U Expansion Card
B. PRI-UNI Expansion Card
C. VCM32
D. ATM16 Expansion Module

Question 3

Application can be used in Conjunction with one-X Portal to provide full softphone and call handing capability for us

A. Office Phone Manager Pro
B. Office Softconsole
C. Office Voice Portal
D. Office Video Softphone

Question 4

What should the telephone number field N in an ARS short code look like if you want to send out caller ID for the number 3033211234 on an ISDN/PRI line?

A. Nss3033211234
B. Ns3033211234
C. NCID3033211234
D. NCLI3033211234

Question 5

Which two are used for collecting data when using the System Status Application to troubleshoot an issue? (Choose two.)

A. Selective View
B. Resource View
C. Snapshot
D. Continuous log
E. Development Tracing

Solutions: