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Avaya APSS Unified Communications Online Test Sample Questions:

1. You are talking to Claudine, a CFO (chief financial officer). Claudine's business challenges are to manage the business in this economy, work with limited resources, and tightly control expenses. Which two of the Avaya capabilities will help with these business challenges? (Choose two.)

A) Add new communication features by replacing legacy systems.
B) Enable first call resolution to improve customer service.
C) Realize cost savings through centralized management, SIP trunkingand tail-end hop off.
D) Integrate legacy systems to take advantage of the current investment.

2. DRAG DROP
The CallPilot@ messaging product continues to play an important role in the Avaya messaging portfolio. Match the terms listed below with their definition or description as it applies to CallPilot@. (Click and drag the definition on the right to the corresponding term on the left.)

3. You are helping Julio, an account executive, prepare for his Avaya Aura* presentation to his client. Although he understands that the architecture is a foundation for UC {unified communications) or CC (contact center) solutions, he wants to know what other purpose makes Avaya Aura" different from other architectures. (Choose one.)

A) It delivers a next generation, technology-centric architecture that provides advanced functionality.
B) It offers a people-centric architecture that enables business collaboration functionality.
C) It provides the latest four layer or tier architecture.
D) It creates a connection-based architecture that provides people-centric collaboration by replacing a client's legacy solution.

4. For Avaya Aura@ Conferencing when media streams are cascaded, which two statements are true? (Choose two.)

A) Media servers send one outgoing media stream for all remote users at a particular media server location.
B) Cascading works only with video streams.
C) Cascading works with both audio and video streams.
D) The media stream is sent to the application servers; the application servers then relay media to the user.

Solutions: