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Avaya 6002-1 Exam Syllabus Topics:

SectionObjectives
Topic 1: Avaya Aura Communication Manager Architecture- System components and deployment models
  • 1. Communication Manager core functions
    • 2. Server and media gateway architecture
      Topic 2: Avaya Aura Messaging (CM Messaging)- Messaging system configuration
      • 1. Voice messaging integration
        • 2. Subscriber and mailbox management
          Topic 3: Maintenance and Troubleshooting- System monitoring and diagnostics
          • 1. Alarm management and logs analysis
            • 2. Fault isolation and recovery procedures
              Topic 4: Implementation and Configuration- Initial system setup
              • 1. Class of service and permissions
                • 2. Dial plan configuration

                  Avaya Aura(TM) Communication Manager and CM Messaging (R6.0) Implementation Sample Questions:

                  Question 1

                  How is the status of virtual machines (eg.DOM-0, CDOM-0, CM 6.0) on S8800 server checked?

                  A. By using the internet explorer http://Cdom .lpaddr/vm
                  B. By going to the homepage of Avaya communication manager.
                  C. By going to the home page of console domain.
                  D. By going to the home page of Dom 0


                  Question 2

                  A user at extension 1111 complaints that when dialing extension 2222, the call is the call is unexpectedly answered by a person at extension 3333. All other calls made are connected as expected. There is not display on the phone. While at the SAT, the technician has the user repeat the call to extension 2222
                  Which command identifies the reason this phone call is behaving in the expected way?

                  A. List trace station 3333
                  B. Status station 1111
                  C. List trace station 1111
                  D. Display station 3333


                  Question 3

                  A customer has a communication Manager R6.0 system with IP phones and some older TDM phone, and says there is no dial tone for all of the IP phones. All of the hardware has been verified to be working properly.
                  Which two steps can be taken to identify the cause of problem? (Choose two)]

                  A. Set a static IP address on a laptop and see if the server can be pined
                  B. Set a static IP address on a laptop and see if the TN2602 Media Resource circuit pack can be pinged.
                  C. Verify that the processor Ethernet mode is enabled in the Server.
                  D. Verify that the TN2602 Media resources circuit pack has the correct IP settings.


                  Question 4

                  A technician wants to test and see if the voice channel between two IP phones
                  Which command in site administration terminal (SAT) can be used to determine?

                  A. Test station <extension>
                  B. List station <extension>
                  C. Status station <extension>
                  D. Status shuffling <extension>


                  Question 5

                  A technician has installed pair or duplication S8800 servers with IPSI duplication.
                  Which two procedures indicate that the duplicate IPSIs are both operated? (Choose two)

                  A. The enable operation of IPSI Duplication field on the display system-parameter duplication form is set to y.
                  B. Execution of the test IPserver-interface command for both IPSI circuit packs shows PASS in the result column.
                  C. IPSI circuit packs have been installed slots 1 and 2 carrier A and one of the IPSI LEDs is flashing.
                  D. A paring test executed from the servers to the IPSIs and from the IPSIs to the servers returns success for the active IPSI and failure for the standby IPSI.


                  Solutions:

                  Question 1
                  Answer: C
                  Question 2
                  Answer: C
                  Question 3
                  Answer: B,D
                  Question 4
                  Answer: C
                  Question 5
                  Answer: A,B

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