Exam Name: Avaya Aura® Experience Portal with POM Implementation and Maintenance exam
Certification Provider: Avaya
Corresponding Certification: Avaya Aura
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Avaya 3305 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Deployment | - Integration with SIP, IVR, and external systems - Deployment best practices - Backup and recovery procedures |
| Topic 2: Proactive Outreach Manager (POM) Implementation | - Outbound dialing strategies and rules - POM installation and configuration - Campaign setup and management |
| Topic 3: Avaya Aura Experience Portal Architecture and Components | - Media processing and call flow basics - Integration with Avaya Aura platform - System architecture and core components overview |
| Topic 4: System Administration and Maintenance | - System monitoring and troubleshooting - User, role, and security management - Logging, reporting, and performance tuning |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer.
What are the minimum hardware specifications for a customer supplied AAEP server machine?
- A. dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex
- B. single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex
- C. dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex
- D. dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex
Correct Answer: A 🗳️
Which statement about Auxiliary Experience Portal Manager (EPM) is true?
- A. Auxiliary I PM ran be installed on a single server AAEP system.
- B. More than one Auxiliary EPM server can be added per AAEP 6.0 system.
- C. Auxiliary EPM can be Installed co-resident with MPP server.
- D. Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
Correct Answer: B 🗳️
What three external systems are included in the Avaya Aura Experience Portal solution? (Choose three)
- A. Automatic Speech Recognition (ASR) and Text-to-Speech (TVS) speech servers
- B. Application servers (AS)
- C. Media Processing Server (MPS)
- D. Avaya Aura Communication Manager (AACM) servers and/or SIP Gateway servers
- E. Avaya Media Servers (AMS)
Correct Answer: A,B,D 🗳️
A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?
- A. 8443
- B. 8080
- C. 443
- D. 28443
Correct Answer: A 🗳️
A customer creates a campaign but it is failing to start.
Which two logs should be checked for possible error messages? (Choose two)
- A. $POM_HOME/logs/CmpDirService.out* log files
- B. $POM _HOME/logs/PIM_Web.log log* files
- C. $POM__HOME/logs/PIM _CmpMgr.log* log files
- D. $POM_.HOME/logs/CmpMgrService.out* log files
- E. $POM_HOME/logs/PIM_CmpDir.log* log files
Correct Answer: C,E 🗳️
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