Exam Name: Certified Implementation Specialist - Third-party Risk Management
Certification Provider: ServiceNow
Corresponding Certification: Certified Implementation Specialist
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Updated: Sep 18, 2026
No. of Questions: 167 Questions & Answers with Testing Engine
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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Process Automation and Workflows | 19% | - Task assignment and tracking - Issue and action item management - Approval processes and escalation rules - Workflow design and customization |
| Third-Party Portal and Collaboration | 18% | - Communication and notification setup - Portal configuration, branding, and navigation - Request management: questionnaires, documents, evidence - Access management and permissions |
| TPRM Application Overview and Core Configuration | 24% | - Application architecture and key components - Risk intelligence and integration configuration - Contacts and engagement setup - Third-party record management and hierarchy - Risk domains, criteria, and scoring rules |
| Reporting, Integration, and Compliance | 6% | - Integration with GRC and other ServiceNow applications - Dashboards, reports, and analytics - Compliance frameworks and regulatory alignment |
| Assessment Configuration and Management | 33% | - Scoring calculations and risk rating determination - Assessment lifecycle, scheduling, and generation - Assessment types: internal, external, due diligence - Inherent Risk Questionnaire (IRQ) configuration - Questionnaire templates and scales setup |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
What is the primary objective of Third-Party Risk Management?
Response:
- A. To improve third-party service delivery times
- B. To increase third-party dependencies
- C. To identify, assess, and mitigate risks associated with third parties
- D. To minimize the cost of third-party services
Correct Answer: C 🗳️
In the context of ServiceNow Third-Party Risk Management, what is the role of "Assessment Templates"?
Response:
- A. To standardize email signatures across the organization
- B. To create templates for social media postings
- C. To provide a standard format for decorating the office
- D. To ensure consistency and completeness in risk assessments
Correct Answer: C 🗳️
In the context of Third-party Risk Management, what role do technical assessments play?
Response:
- A. They ensure that the third party is able to meet the organization,s performance requirements.
- B. They provide insights into the third party,s market position.
- C. They are used to determine the third party,s pricing strategy.
- D. They help evaluate the third party,s compliance with IT security standards and protocols.
Correct Answer: D 🗳️
What is the most significant benefit of categorizing third parties based on the services they provide during the Third-party Portfolio Configuration process?
Response:
- A. Improvement in financial forecasting
- B. Simplification of contract negotiations
- C. Efficient allocation of risk management resources
- D. Standardization of service levels
Correct Answer: C 🗳️
What should be a key consideration when configuring the user interface of a Third-party Assessment Portal?
Response:
- A. The exclusion of language support options to simplify configuration
- B. The inclusion of social media integration for third parties
- C. The ability to customize the portal based on user preferences and needs
- D. The use of complex navigation structures to prevent unauthorized access
Correct Answer: D 🗳️
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