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Salesforce Interaction-Studio-Accredited-Professional Exam Syllabus Topics:

Salesforce Interaction Studio Accredited Professional Sample Questions:

1. A brand wants to view campaign performance of specific groups of users. How would they view this within the platform?

A) Use a segment to specify certain actions, which can be set as the goal for a campaign
B) Use engagement compare functionality to see the differences in key metrics and behaviours
C) Use a segment to setup a filter, then use the filter in campaign statistics
D) Use a segment to set a global goal

2. Which three components of a server side campaign can be defined by a business user?

A) User attributes
B) Campaign rendering
C) Campaign responses
D) Promoted content
E) Experience rules

3. A customer service representative for a bank is on the phone with a prospect and wants to promote the next best offer based on digital behaviour. How would they accomplish this in service cloud?

A) Manually sync data from Interaction studio to service cloud
B) The agent uses a customized next best offer widget powered by the interaction studioconnector
C) Leverage service cloud to inform IS in real-time
D) Use machine learning to serve product/ content recommendations in email sent by your ESP

4. What is themaximum number of user attributes you can setup per dataset?

A) 50
B) 500
C) 250
D) 100

5. Which user attribute data types are supported in the identity system?

A) String
B) String and integer
C) Multistring
D) String and Multistring

Solutions: