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Salesforce Certified Slack Administrator Sample Questions:

1. Your company has just hired 10 new employees in the Los Angeles (LA) region. All 10 of these employees are currently working remotely as there is no physical office. You need to enable the LA employees, as well as other employees visiting LA, to discuss events, meetups, and volunteer opportunities.
What is the best way to facilitate this conversation?
(Select the best answer.)

A) Create a public channel (ex. #social-LA) and add the 10 people aligned to the LA region.
B) Create a Slack Connect channel with the 10 people aligned to the LA region.
C) Create a group direct message (DM) with the 10 employees in the LA region.
D) Initiate direct messages (DMs) with each of the 10 employees aligned to the LA region.

2. Medium Inc is on a Standard Slack plan and has recently hired Preethi as a contractor to take care of their food & beverage service. Preethi is on a six-month contract, supporting many teams within the food & beverage department. Each team has set up a public channel to triage requests, and Preethi is responsible for responding to these requests.
What type of workspace access would be most suitable for Preethi?

A) Member with deactivation time in six months
B) Member with no deactivation time
C) Multi-channel Guest with deactivation time in six months
D) Single-channel Guest with deactivation time in six months

3. Your company wants to add outside consultants onto a project in Slack.
They are not allowed to set up their own Slack workspace, and your company is security-focused.
What is your best course of action?

A) Create a new workspace for external collaboration, and add the consultants as members.
B) Invite the consultants as Multi-Channel Guests, and create a private channel for the consultants and the project team.
C) Create a new channel for the project, and add the consultants to the project channel as Single-Channel Guests.
D) Add the consultants to the project channel as Multi-Channel Guests with a six-month expiration date.

4. Andrew is the Primary Org Owner for his company's Enterprise Grid org, which consists of three workspaces.
Frank, a new member of the IT department, will be responsible for inviting guests and managing one of the three workspaces' settings.
Which role should Andrew give Frank in Slack?

A) Member
B) Workspace Admin
C) Primary Org Owner
D) Multi-channel Guest

5. During a re-org within your organization, the IT department is renamed to Business Technology (BT). Many channels will need to change their prefixes from #it- to #bt-.
The original channel creators are no longer at the organization.
What is the most efficient strategy to ensure the channel prefixes are updated?

A) Join all public IT channels and request access to private channels in order to update the channel settings.
B) Write a script using the channels API to rename all channels with "#it-" to "#bt-" in bulk.
C) Use your preference menu to create an automatic keyword notification for IT and BT.
D) Promote members leading the IT to BT department name change initiative to the Channel Manager role in the key channels.

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