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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. Bohabaven wants to implement the Grants Management module of Public Sector Solutions. They would like to allow constituents to apply online for grants and check the progress of grant applications. The Chief Marketing Officer and Head of Constituent Services have expressed their concerns about the security of the solution. They want to ensure they comply with privacy regulations around the storage and use of constituents data, and they are wondering how to protect against bots potentially spamming the application forms. What should the Technical Consultant suggest to Bohabaven to protect the application forms?

A) Implement spam checking for Bohabaven's Experience Site forms using CAPTCHA.
B) Enable the Salesforce Scan Check for Experience Sites.
C) Provide constituents with a search page on Bohabaven's website to look up application reference numbers and check the application progress.
D) Set the external organization-wide default sharing settings for grant applications objects to Private.
E) Deploy grant application OmniScripts on Bohabaven's Experience Site pages set to "Requires Login."

2. A Consultant supports the City of Snadboro in setting up a new Licensing & Permitting system. The City is already using Public Sector Solutions for Emergency Response Management capabilities and is planning to use the Licensing & Permitting capabilities available in the same Salesforce instance. Which of the following configurations directly impacts the City's Salesforce licensing cost?

A) Configuring multiple record types for the Individual Application and the Business License Application for both License & Permit Management and Emergency Response Management.
B) Configuring Business Regulatory Authorization Type Dependencies for external users to view on the Experience site when searching for a specific Permit to apply for.
C) Configuring more than ten different OmniScript Application forms and making them available on an Experience Site for external users to apply
D) Configuring an Application Object Usage Record to track the number of applications processed for License & Permit Management and Emergency Response Management.

3. The Department of Disaster Assistance is implementing Grants Management using Public Sector Solutions. One of the pain points in the current process is that every grant application reviewer follows a different business process to review the applications received. A solution has been engaged to standardize this process using the Public Sector Solution toolkit. What should be the best solution to achieve this task?

A) Create a guided omniscript guided process to define due diligence steps, related tasks, and documents to collect.
B) Use Action Plans on Accounts to define due diligence steps, related tasks, and documents to collect.
C) Use a screen flow on Accounts to define due diligence steps, related tasks, and documents to collect.
D) Develop a standard set of processes/guides to coach the reviewers and ask them to follow them without fail.

4. A Technical Consultant is implementing an experience site for a government agency where they will be accepting grant applications during a specific window of time. The Technical Consultant expects a high volume of interest in this grant offering. What three steps or tools should be leveraged to ensure the solution can support this surge?

A) Identify expensive processes to offload to asynchronous processes.
B) Analyze and test the application for the expected load with a load testing tool
C) Perform UAT testing to find defects in the code
D) Set up IP restrictions to control who can access the website and when
E) Implement CDN and waiting rooms

5. A Public Sector Organization (PSO) is seeking to improve how they manage its community grants and would like to introduce a new portal to allow Organizations to apply for grants. The PSO would also like to improve its internal processes and use the Grants Management package from Public Sector Solutions. The PSO currently uses Salesforce in a minimal capacity, with their staff using the Salesforce Classic UI. In addition to procuring Grants Management licenses, what other three prerequisites should the Technical Consultant advise the PSO are required?

A) Enable Chatter
B) Migrate Users to Lightning Experience
C) Customer Community Plus Licenses
D) Customer Community Licenses
E) Enable Web-to-Lead

Solutions: