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SHRM SHRM-SCP Exam Syllabus Topics:

SHRM Senior Certified Professional (SHRM-SCP) Sample Questions:

1. What is one challenge that you anticipate your older workers encountering when working closely with younger workers on a high-prof ile project?

A) Older workers expect more latitude from management, whereas the younger generation needs and expects more guidance at each step of the way.
B) Older workers tend not to take feedback constructively.
C) Older workers expect direct face-to-face communication, whereas younger workers are content with communication via email, text or, instant messaging.
D) The quality of work from younger workers may not be up to the standards of older workers.

2. A former assistant manager was promoted to lead his own department. One of his first goals is to get to know his team and find out ways to motivate individual employees. What can the manager do to motivate one of his employees who he regards as affiliation-oriented?

A) Create a collaborative work environment.
B) Create a flexible work environment.
C) Create a competitive work environment.
D) Create an innovative work environment.

3. Which is an example of a Bona Fide Occupational Qualification (BFOQ)?

A) A job applicant supplying documentation of his/her college degree
B) A fast-food restaurant with Christian values only hiring Christian employees
C) A sheriff's of the refusing to hire police deputies over the age of 50
D) An airline only hiring attractive female flight attendants to draw in more male passengers

4. While working on this project together, what could be a potential conflict between Peter and Jason?

A) Conflicting roles
B) Competing priorities
C) Conflicting styles
D) Conflicting perceptions

5. At a regional power company, managers are in charge of assigning training and development opportunities to their employees. These opportunities are sponsored by the company, and employees are entitled to their regular pay while attending training and development sessions. Recently, there has been a growing number of complaints that managers were engaging in favoritism by only assigning these training and development opportunities to their favorite employees. Favoritism violates company policy, which states that all employees must be given equal opportunities. The HR director aims to address this issue.
Senior leaders at the company express a desire to eliminate training and development opportunities because they have become too costly for the company. What should the HR director do?

A) Survey employees on their perceived effectiveness of training and development in improving their performance.
B) Implement blended training approaches to decrease training costs.
C) Analyze industry trends on the relationship between business performance and training and development opportunities.
D) Conduct a cost-benefit analysis on providing training and development opportunities to employees.

Solutions: