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Pegasystems Certified Pega Senior System Architect 24 Sample Questions:

1. The primary purpose of a service level is to __________.
Response:

A) Generate service level reports
B) Help ensure timely completion of assignments
C) Track assignment status over time
D) Assign cases to the appropriate case worker

2. A developer has identified resource-intensive queue processors as the source of performance issues that application users are experiencing. Which two actions do you perform to resolve the performance issues?
(Choose two.)
Response:

A) Configure the application nodes with node types.
B) Configure the queue processors to run multiple times a day.
C) Select the Include in background processing option on the application rule.
D) Associate the queue processors with the appropriate node types.

3. Which two of the following statements about the Declare OnChange rule are true?
(Choose Two)
Response:

A) A Declare OnChange rule with Call data transform action may result in automatic forward chaining.
B) A Declare OnChange rule provides forward chaining because they are declarative.
C) A Declare OnChange rule with the Suspend work object action can use When rules.
D) A Declare OnChange rule with the Suspend work object action suspends all work on the server until the Declare OnChange rule is complete.

4. Field values enable you to _________________.
Response:

A) test the validity of an input value
B) customize a list of allowed values for a property based on the context of the property
C) define the values used in a circumstance template
D) set default values for a property

5. An assignment service-level agreement (SLA) is configured with the following details:
- Initial urgency: 15
- Assignment ready: Timed delay of 2 hours
- Goal: 1 hour and increase urgency by 10
- Deadline: 2 hours and increase urgency by 15
- Passed deadline: 1 hour, increase urgency by 10, and limit events to 10 Assuming no other urgency adjustments, what is the assignment urgency 4.5 hours after the case reaches the assignment?
Response:

A) 50
B) 40
C) 60
D) 25

Solutions: