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IBM Assessment: IBM Sterling Order Management V9.1 Deployment Sample Questions:

1. A customer calls the call-center to initiate a return. However, the customer does not have a sales receipt of the sales order. How can this return order be created in the system?

A) Create a credit memo.
B) Create a blind return order.
C) Create a return with a dummy sales order number.
D) Issue a refund to the customer.

2. The current Sterling Selling and Fulfillment Suite implementation is using Sun JDK to run agents. Which parameter should be changed in the sandbox.cfg file to use IBM JDK?

A) JVM_LOC
B) JAVA_HOME
C) JAVA_FOR_AGENT
D) AGENT_JAVA_HOME

3. A developer executes the Release Order agent to release all the orders that are in the Schedule status. On execution of the agent, the developer observes that some of the orders have not moved to the Release status. Where can the developer check for possible reasons for the orders not moving to the Release status?

A) Check the Task_Q_Key column of the YFS_TASK_Q table to ensure that it has the correct Order Number.
B) Check the Available_Date column of YFS_TASK_Q table to ensure that the orders are available for processing.
C) Check the YFS_Order_Header table to ensure that the order exists.
D) Check the ModifyUserId column of the YFS_Task_Q table to ensure that the user has permissions to modify the order status.

4. Which two segment types are provided in IBM Sterling Selling and Fulfillment Suite?

A) Made to demand
B) Made to order
C) Made to stock
D) Made to fulfill
E) Made to customer

5. In a current implementation of IBM Sterling Selling and Fulfillment Suite, only default demand types are used. A Kitting Work Order is created for Kit Item "Kit1" with a quantity of
10. The Work Order is released and the pick tasks are generated for the component items. Following is the Kit configuration:

What will be the status of the inventory demand for the component items?

A) CREATED, Item1 Qty : 2, Item2 Qty : 1. Item3 Qty : 4
B) CREATED, Item1 Qty : 20, Item2 Qty : 10. Item3 Qty : 40
C) RESERVED, Item1 Qty : 20, Item2 Qty : 10. Item3 Qty : 40
D) ALLOCATED, Item1 Qty : 2, Item2 Qty : 1. Item3 Qty : 4
E) ALLOCATED, Item1 Qty : 20, Item2 Qty : 10. Item3 Qty : 40
F) RESERVED, Item1 Qty : 2, Item2 Qty : 1. Item3 Qty : 4

Solutions: