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HP Selling HP BSM Solutions Sample Questions:

1. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.
B) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
D) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.

2. What is a CIO's primary responsibility?

A) aligning IT Services with the business needs and goals of the company
B) amortizing hardware expense costs
C) providing in-depth Service Desk analytics
D) providing performance test metrics that add value to the business

3. HP is the only vendor in the BSM market today that differentiates by providing a complete solution for predictive analytics. What is this solution called?

A) Synchronization Intelligence Suite
B) Service Intelligence Suite
C) SiteScope Intelligence Suite
D) Software Intelligence Suite

4. From a BSM perspective, which qualifying question would you ask the VP of Operations regarding the consequences of having separate event monitoring tools?

A) How are you tracking financial expenses in a siloed infrastructure?
B) Are you able to monitor native iPhone Mobile applications end-to-end?
C) Does duplication of error tracking efforts slow the time to resolve problems?
D) Do you know when an application or service will be ready for deployment into the production environment?

5. What is a BSM discovery question that you should ask to an IT executive relating to how they are aligning IT with the business and meeting customer expectations?

A) How do you market and promote the value that IT brings to your organization?
B) How can you become more efficient in reducing costs and more predictable around IT issues impacting your business services?
C) How do you continue to deliver applications and services that meet or exceed service level agreements?
D) How do you improve the trust and confidence in an industry with financial closures and questionable compensation structures?

Solutions: