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HP Selling HP Business Service Management Solutions Sample Questions:

1. What are IT market drivers for customers seeking a solution for Application Performance Management? (Select three.)

A) distributed applications
B) storage availability
C) reduced IT budgets
D) cloud/virtualization/mobility
E) multiple network monitors
F) log operation analytics

2. Which HP Infrastructure Management solution helps organizations accelerate time-to-repair by preventing the inconsistencies and misconfigurations that are at the root of most problems?

A) ServerAutomation
B) Network Operations Center
C) Network Node Manager i
D) Network Monitoring

3. With which persona should a salesperson discuss HP Operations Analytics relating to the "no capability to perform lightning fast searches across vast amounts of data" pain point?

A) manager of applications support
B) director of distributed systems
C) director of service management
D) director of mobile applications

4. Which Infrastructure Management tool provides a consolidated user interface for viewing overall network measurements and metrics?

A) Network Node Manager i
B) Site Scope
C) Storage Essentials
D) Network Automation

5. What should a salesperson focus on achieving during initial discussions with customers about a potential HP BSM solution?

A) Identifying competitors who are engaging with the customers.
B) Highlighting the customers' ITIL Service Management issues.
C) Identifying the customers' pain points and their associated compelling events or manifestations.
D) Reviewing the HP BSM solution road-map and identifying specific tool "gaps" with the customer.

Solutions: