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CompTIA 220-1202 Exam Syllabus Topics:

CompTIA A+ Certification Exam: Core 2 Sample Questions:

1. A user reports that the time on their computer does not match the time on their VoIP phone.
Which of the following should a technician do to fix the time difference?

A) Manually set the time on the phone to match the computer
B) Configure access to an available NTP server
C) Confirm the user is logging in to the domain
D) Download and install the latest BIOS update

2. An employee is trying to connect their company laptop to an airport's Wi-Fi during a business trip.
Once the network is connected, a pop-up window appears with the airport logo, which the employee quickly closes. The internet connection is not working properly, and the employee cannot access any websites. Which of the following should a help desk technician suggest to the employee?

A) Reconnect to the network and read the pop-up carefully
B) Tell the employee that company policy prohibits connection to public Wi-Fi
C) Look for a wall socket with RJ45 and try to connect the laptop to it
D) Contact the airport IT department

3. SIMULATION 2
As a corporate technician, you are asked to evaluate several suspect email messages on a client's computer. Corporate policy requires the following:
- All phishing attempts must be reported.
- Future spam emails to users must be prevented.
INSTRUCTIONS
Review each email and perform the following within the email:
- Classify the emails
- Identify suspicious items, if applicable, in each email
- Select the appropriate resolution
If at any time you would like to bring back the initial state of the simulation, please click the Reset All button.

4. A technician who is using a Windows PC must share their screen with a user. Which of the following should the technician use for this task?

A) RDP
B) WinRM
C) VNC
D) SSH

5. A user's computer is connected with LAN IP address 10.203.10.12 and a gateway set to
10.203.10.1. The computer is not able to connect to any resources. Which of the following should the technician use to check communication?

A) ping 10.203.10.1
B) nslookup 10.203.10.1
C) net use
D) ipconfig 10.203.10.12

Solutions: