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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Refer to the exhibit. A user at BR1 is on a call to the PSTN through the PRI interface on the local
H.323 gateway. The IP WAN has just failed and the call has been dropped.

What is causing the call to be dropped?

A) The no h225 timeout keepalive command has not been configured on the gateway.
B) The IP phone hasn't registered with SRST.
C) SRST hasn't been configured on the BR1 gateway.
D) The H.323 gateway has lost the D channel on the PRI.

2. In a three-party conference call, what is the total number of active streams available?

A) 3
B) 4
C) 9
D) 12
E) 6
F) 1

3. Refer to the exhibit.

During production hours, some users copy 10 Gigabyte files to the headquarters servers from branch PCs over the T-1 WAN link. Branch users report very poor audio quality when they call users at headquarters.
Which option most effectively improves the poor audio quality?

A) Remove the command random-detect from the branch gateway configuration.
B) Apply QoS on voice-port 0/0/0:23 by adding the command service-policy output voice.
C) Increase the quantity on the bandwidth command.
D) Increase the quantity on the priority command.

4. Which statement indicates something that can cause an inbound PSTN call to an H.323 gateway that is configured in Cisco Unified Communications Manager to fail to ring an IP Phone?

A) The gateway IP address that is configured in Cisco Unified Communications Manager does not match the IP address that is configured at the gateway in the h323-gataway voip bind srcaddr command.
B) The gateway is not registered in Cisco Unified Communications Manager.
C) The Cisco Unified Communications Manager does not have a matching route pattern to match the called number.
D) The gateway is missing the command allow-connections h323 to h323 under the voice service voip configuration.

5. Extension Mobility has stopped working and you suspect the Extension Mobility Service has stopped working. How could an administrator restart the Cisco Extension Mobility service?

A) Restart the service in Cisco Unified Communications Manager Serviceability Tools, Service Activation
B) Restart the service in Cisco Unified Communications Manager Serviceability Tools, Control Center - Feature Services
C) Restart the service in Cisco Unified Communications Manager Serviceability Tools, Control Center - Network Services
D) Restart the service in Cisco Unified Communications Manager Serviceability Alarms

Solutions: