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Apple 9L0-005 Exam Syllabus Topics:

Apple Desktop Service Certification Sample Questions:

1. Examine the exhibit. Will this application launch natively on an Intel-based Mac?

A) No
B) Yes

2. Examine the exhibit. Notice the lack of IP address information for built-in Ethernet. What is the most likely cause of this condition?

A) Incorrect DNS entry.
B) No active Ethernet link.
C) AppleTalk is active.
D) No DHCP server available.

3. Why is a systematic troubleshooting approach useful?

A) It works when inspiration or experience fails.
B) It provides a telephone support system to help you resolve all issues.
C) It verifies all operating system components are functioning.
D) It gives you precise guidelines for what to charge for repairs.

4. Which of the following is the format used to describe a version of Apple diagnostic software used with Intel Macs?

A) 2.5.8
B) 3S107

5. Which of the following tools is required to remove most major modules inside an Xserve G5?

A) Torx Driver
B) Hex Nut Driver
C) None
D) Flat Blade Screwdriver

Solutions: