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Appian Certified Analyst Sample Questions:

1. During a development sprint, a new issue is identified and raised to the team.
What should you ask the Product Owner to do?

A) Add the new issue to the current sprint scope
B) Evaluate the severity of the issue and re-prioritize the sprint if needed
C) Modify the sprint plan to swap a completed story with the new issue
D) Add the new issue in the next sprint

2. During the development phase, a feature was identified that was not initially part of the project scope but is now considered crucial.
What should the Appian Analyst do?

A) Wait until the next project phase to include the feature
B) Immediately add the feature to the current sprint
C) Reject the feature as it was not part of the original scope
D) Escalate the feature request to the Product Owner for re-prioritization

3. What is the primary benefit of using Appian's Record Type feature?

A) It allows for the creation of static forms.
B) It enables the integration of third-party APIs.
C) It automates user interface design.
D) It facilitates the display of external data in an integrated manner.

4. The order management team receives orders via different channels, including email. Emails are accompanied by attachments containing the details of the order information. The team reviews the emails and attachments for clarity. Then, they extract the order specifics to create a customer record in their Customer Relationship Management (CRM) platform and an order in their Order Management System (OMS).
What is the most effective form of automation to help increase fulfillment efficiency in this process?

A) Provide a task after the order email was received asking the team to check the order status and select the next step option
B) Review the emails and attachments using trained artificial intelligence to extract order data information
C) Have an auto-reply "Thank You" email sent back thanking the customer for sending in their order request
D) Prompt the order management team members with a task to create an order in the CRM platform

5. As an Appian Analyst, which two activities are you responsible for during the "Initiate" phase of a project?

A) Plan a requirement gathering approach
B) Conduct sprint reviews
C) Build the deployment pipeline
D) Define personas

Solutions: