Exam Name: Avaya Proactive Contact Implementation and Maintenance Exam
Certification Provider: Avaya
Corresponding Certification: Avaya-Certification
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Avaya 3303 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Troubleshooting and Problem Resolution | - Common system issues
|
| Topic 2: Operations and Maintenance | - Maintenance tasks
|
| Topic 3: Installation and Configuration | - Campaign configuration
|
| Topic 4: Integration and Advanced Features | - CRM and database integration
|
| Topic 5: System Architecture and Components | - Avaya Proactive Contact architecture overview
|
Avaya Proactive Contact Implementation and Maintenance Sample Questions:
Question 1
A system operator needs to configure telephone numbers in 720-435-xxxx to be in the Mountain No Daylight time zone (K). The exhibit shows the current configuration for the 720 area code.
What must the system operator do to make the required changes?
A. Modify time zone designation from J -Mountain Daylight to K - Mountain No Daylight for area code and prefix "720:435".
B. Delete "720" from J - Mountain Daylight,then add "720" to K - Mountain NoDaylight.
C. Add the area code "720" to K - Mountain No Daylight.
D. Add the area code and prefix "720:435" to K - Mountain No Daylight.
E. Delete "720" from J - Mountain Daylight, then add "720:435" to K - Mountain No Daylight.
Question 2
Which three are required for license server setup? (Choose three.)
A. The license file installed on each Avaya Proactive Contact (APC.system in a pod.
B. JBOSS
C. Tomcat
D. WebLM Installation
E. The license file generated using the Avaya Product Licensing and Delivery System (PLDS)
Question 3
A business is using inbound on an Avaya Proactive Contact (APC. system and wants to collect inbound Automatic Number Identification/Dialed Number Identification Service (ANI/DNIS). They have standard T1s/E1s/J1s.Which card must be installed and configured on one processor of a Digital Signal Processor - 2 (DSP2) to collect these digits?
A. Enhanced Call Progress Analyzer (ECPA)
B. Digital Dialer Card (DDC.
C. Enhanced Digital Tone Generator (EDTG)
D. Enhanced DTMF Receiver Card (EDRC.
Question 4
What permissions can be assigned to a Role in Role Editor Application?
A. Read/Job control/Write
B. Read/Edit/Execute
C. Read/Manage/Write
D. Read/Write/Execute
Question 5
Which three files must be configured as part of the switch configuration on the CPU? (Choose three.)
A. master.cfg
B. dgswitch.cfg
C. dgcreate.cfg
D. opmon.cfg
E. locale.cfg
Solutions:
| Question 1 Answer: D | Question 2 Answer: C,D,E | Question 3 Answer: D | Question 4 Answer: A | Question 5 Answer: A,B,D |
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