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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. An existing IP Office customer currently has an IP500 with 14 analog trunks, thirty 2420 digital stations and 16 fax machines connected to their IP Office. They have purchased a 24/30 channel ISDN line from their provider to upgrade the trunk capacity of the system. Which two must be added to the IP Office to make this work? (Choose two.)

A) IP500 T1/E1 Channels License
B) IP500 VCM Channels License
C) PRI-UNI Expansion Card
D) VCM32
E) PRI24/PRI30 Expansion Card

2. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

A) Incoming Call Route Fallback Destination
B) Time of Day Forwarding
C) Forward Hunt Group Calls
D) Time Profile

3. Which three methods can be used to verify if an IP phone's .bin files have been upgraded? (Choose three.)

A) Look at the files names from the phone menu.
B) Determine from Extension Status in SSA.
C) Determine from H.323 Phone Status in System Monitor.
D) Determine from the extension form in the Manager application.
E) Verify that the .bin file is in the Manager folder.

4. When implementing a SIP trunk, what allows a backup ARS before waiting for a trunk timeout?

A) SIP line:Check OOS
B) ARS:Alternate Route
C) SIP line:Call Initiation Timeout = 0
D) ARS:Alternate Route Wait Time = 0

5. After adding a dual PRI card into an existing IP Office 500 and rebooting, the SIP lines have disappeared from the configuration. What caused this happen?

A) The SIP lines had the SIP URI tab deleted.
B) The dual PRI Card was installed into slot one of the IP Office 500. Slot one is reserved for single PRI cards.
C) The new PRI channels took all existing SIP Trunk Licenses.
D) The "SIP Trunks Enable" tab on LAN 2, the VoIP Tab was unchecked.
E) The SIP lines had a Line ID of 15.

Solutions: